Visibility and Analytics for Continuous Process Improvement

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BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
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Statistics and trends illustrate the perfect storm of ever-increasing complexities and IT challenges colliding with business goals and the need for increased agility. Neil features several use cases and success metrics.

Businesses are struggling to meet the challenges of today’s dynamic business network: rising customer expectations, rapid economic swings, and new global competitors require business agility to respond faster to change.

Statistics and trends illustrate the perfect storm of ever-increasing complexities and IT challenges colliding with business goals and the need for increased agility. Neil features several use cases and success metrics.

Businesses are struggling to meet the challenges of today’s dynamic business network: rising customer expectations, rapid economic swings, and new global competitors require business agility to respond faster to change. Market leaders are responding with business agility, and increasing business and IT alignment to find new efficiencies and drive measured growth while others simply focus on stabilization. This session will discuss how business process management (BPM) can increase your agility through dynamic business processes.

Presenter Bio

Neil Tootill, BPM Business Unit Executive, IBM
Neil Tootill leads the BPM and Connectivity Business Unit for WebSphere in North America. He has 20+ years of business experience in Information Technology and has focused on SOA and BPM since 1998. Prior to joining IBM, Neil ran the Americas pre-sales consulting organization for CrossWorlds Software, an early thought lead in the BPM space (before the “BPM” term was coined) that was subsequently acquired by IBM in 2002. Previously Neil has held positions as a developer, consultant, technical sales repreesentative and manager of technical sales teams for several companies, including Systemhouse, Telecom Canada, Stratus Computer, UCCEL Computer Associates and Inference. He holds a Bachelor of Math degree with minors in Computer Science and Business Administration from the University of Waterloo in Canada.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

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Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

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