Many organizations are seeing revenue and profits slip through their fingers because of the operational gaps between departments. As customers, partners, employees or suppliers move through your business operations, new “socially aware” tools can prevent them from getting trapped in complex processes, or finding themselves on the receiving end of inadequate customer service. Otherwise, a lack of synchronization of business operations can negate many of the key benefits derived from applying Business Process Management, Business Rules Management, Event Processing or other solutions that promise operational efficiency and effectiveness.
Attend this half-day workshop to explore what it takes to go from competence to excellence in managing your business operations. Guided by IBM experts, see how you can use new business focused and “socially aware” technologies that have been incorporated into BPM, Business Rules, Decision Management and Analytics to increase enterprise-wide visibility and manage cross-functional outcomes.
BlueworksLive Demo: New “Social” Tools for Managing Processes and Rules in the Cloud
- Collaborate in the cloud to facilitate process discovery
- See how to discover, understand and document business decisions
- View how non-technical SMEs can benefit from BPM
Presenter:
Joe Pappas, BPM and Decision Management Solution Specialist, IBM
