Derek Miers, CEO of Enix Consulting, offers key tips on knowing when your company is ready to expand and best practices observations on how to do it in his new white paper, Getting Past the First BPM Project: Developing a Repeatable BPM Delivery Capability. This paper explores how companies such as Hasbro and Pulte Mortgage have successfully made the transition from their first BPM implementation to multiple processes, enterprise-wide.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...

















