DMV – Three letters that can strike fear in any man or woman’s heart, a term that all too often brings images of long lines and broken processes and red tape. State Departments of Motor Vehicles typically face many challenges: with lower budgets, staff reductions and increasing numbers of drivers and vehicles being registered. They face the challenge of continuing to provide quality services to the public while meeting increasingly challenging mandates from federal, state and local governments.
Maximizing ROI in BPM Projects: Measuring Success and Proving BPM’s Value
In today’s data-driven world, every project—especially those involving Business Process Management (BPM)—is expected to demonstrate tangible returns. Whether you’re doing a critical workflow, streamlining a cross-departmental process, or implementing a new BPM...