It seems the more technology transforms the way you run your business, the higher the bar of customer expectations is raised, and the faster the pace of change accelerates. You’re doing things faster and better than ever, at lower cost, and on a more global scale, but you still feel you’re falling behind. Your twenty-first century pain points make you long for the days when the biggest worry was Y2K.
Beyond the Basics
How to Deepen Your BPM Expertise: Once you’ve laid a solid foundation in Business Process Management (BPM—mapping workflows, analyzing inefficiencies, and optimizing day-to-day operations—the question becomes: “How do I take my knowledge to the next level?” At the...
