The concern about SOA governance has ratcheted up as enterprises are aggressively looking for ways to get more value out of their existing services and resources (which is a perennial promise of IT solutions). In perusing the increasing commentary on the topic, it seems to me that SOA governance – what it is, its goals, its success requirements, its solution requirements, etc – is highly dependent on the perspective of the people involved.
Articles by: BPMInstitute.org
Improving Business Performance
Performance, whether on a stage of theatre or business, is all about “making it happen”. Whether a Shakespearean tragedy or strategic business initiative, the performance of the organizational unit is what produces results. The math is simple: One, someone writes the play (strategic plan). Two, everyone in the group rehearses their parts (departmental and individual performance plans). And three, the troupe orchestrates individual performances into a unified group performance (execution of tactical plans providing goods and services to customers).
BPMS Watch – Five Things They Left Out of BPMN 2.0
Last month I gave you five things to love about BPMN 2.0. This time it’s five they left out. As a member of the development team, I understand why they were left out. And as a BPMN educator and author looking to add value on top of the standard rather than just to summarize the spec, I’m glad they gave me room to do that.
Strategies for developing a Roadmap for your SOA initiative
There has been a lot of chatter lately about SOA failures, the “Death of SOA”, and Big SOA vs Little SOA. Many IT departments have been struggling to deliver the ROI that they promised their executive team when they raised the capital to start their SOA initiatives. There are two major reasons for these lack of desired results. First and foremost, is a lack of focus on architecture. Second is a lack of a well defined roadmap. Many, including myself, have written articles about the lack of focus on architecture. In this article I will provide a strategy for putting together a roadmap.
Rocks in the stream: Applying Lean to IT, HR and Accounting
Finding the Customer
Customer focus is a critical element in lean thinking. Do you set the pace of production to the customer demand rate (the Takt time)? Is the Voice of the Customer (VOC) used in product and service design? The answer is always an emphatic “Yes”. The customer is always critical to improvement activities.
The Rule Driven Center of Excellence: Improving Requirements Engineering at the Internal Revenue Service
The Guidance and Outreach Office of the Business Rules and Requirements Management Division of the Internal Revenue Service contributed to and reviewed this article.
Architecting Enterprise Business Model
This is the second in a series of eight articles that should see the light of day on both BPMInstitute.org and SOAInstitute.org during 2009. It looks to the author like the perfect opportunity to build a profound methodological case for two fundamental parts of the modern Enterprise Development Methodology (EDM): Enterprise Architecture & Processes. The first such article, making the basic case for EDM, was just recently published on SOAInstitute.org1 .
“Bootstrapping” Your Company’s Productivity Program
Introduction:
You’ve just been asked by your boss to develop and implement a productivity program to reduce waste and improve quality. Several of the executives are retrenching into a defensive posture: preserve cash, freeze discretionary spending, cut operating budgets X% across the board, accelerate early retirements, layoffs, and sell off non-core assets. Others are advocating more investment in R&D, rolling out new products / services, and even rethinking the business model. Your company’s livelihood is at stake. The expectations for you personally are even higher.
Process Ownership and Governance; Paradigm Shift
After 3 decades of Total Quality Management, Process Reengineering, Lean, Six Sigma and now Business Process Management, it is mind boggling to observe that only a few companies have an excellent process Governance in place and consistently manage their processes.
It is certainly valid to ask ourselves why we are not doing better and what can we do to remediate to the situation. The literature from the ABPMP BPM CBOKTM to the different Gartner reports and our understanding of process ownership and governance has certainly improved tremendously over the last 5 years and yet we still count only a few companies that manage by process year after year.
After pondering the question for a while here are a few thoughts on the question and some suggestions on how to approach Governance and Ownership in a way that can lead to better results and a sustainable process culture.
The Dilemma of BPM
There are few business professionals today who do not know what Business Process Management is or do not have, at least a general idea of what it’s about. The number of articles and papers being written about BPM has increased at a rapid pace over the past five years to the point one cannot open a business magazine or newsletter without some reference to the tools and technologies that are available to make your organization truly process-centric.
