Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
Learn how case management can help you reap the benefits of automation in environments where people, information, and process collide—dramatically improving workflow and worker productivity.
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The 4 secrets to improving knowledge worker productivity
The 3 common characteristics of case-based processing
How real customers benefit from intelligent case management
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
Today’s organizations are seeking to improve accountability and put more structure around their businesses, in order to respond more effectively to rapidly changing requirements. While getting those requirements right is important, communication about the requirements is also very important, requiring a dialogue between IT and the business users. For many organizations that is a challenge – but it is a challenge that can be overcome. And there are some tools that, once implemented, can make that dialogue between IT and ‘the business’ a happier conversation.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
I start with this question: “Is Business Architecture (as well as EA) only for the old and the flabby?” By that I mean old and flabby enterprises, not old and flabby architects! I would say (and I would love to see counter evidence) that the practice of BA and EA has been concentrated on the larger institutions among us – the Fortune 1000 corporations, the mandated practices in Federal and State governments in the U.S., etc.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
In this market scenario, protecting the consumers from falling prey to counterfeit products becomes one of the primary tasks of business processes. It not only helps consumers get the real value for their money, but also helps the businesses to build their brand value and trust.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
As the BPM market has matured, it’s time to declare the era of specialized “fit-for-purpose” BPM Suites officially over. Not long ago buyers had to choose between one set of offerings for human-centric processes and a different set for integration-centric processes. Some offerings focused on business empowerment and others appealed to developers. Some BPMSs were firmly layered on SOA while others ignored SOA completely. Those days are gone. BPM buyers today don’t want to proliferate more BPMS islands across the enterprise. They want it all – BPM without boundaries – a single BPMS platform good for both human-centric and integration-centric processes, offering both business empowerment and rich developer tools, model-driven but on a powerful SOA foundation. And they want it to be based on open standards. Such things are expected in mainstream technology.A key enabler of these elevated buyer expectations is BPMN 2.0, the new process definition language standard from OMG.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
BPM solutions have traditionally focused on improving business processes. The ability to predict how future activities in a process will be impacted by changes introduced in earlier stages is a dimension that BPM products have not addressed – until now. Adding the element of “time” to processes enables users to derive even greater value and control.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
How should the quality of a system be measured? More particularly, how should quality be ascertained when the system is complex and incorporates important components not readily evaluated by quantitative means?
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
Organizational life is not a natural act. We humans are well suited for the mostly faceto- face interaction of the medium-sized tribe; everything beyond that is a push. It is not surprising that we often find that our organizations do not function as neatly as we might hope. Faced with this challenge, business leaders today have a perplexing choice: Should they work on the work (BPM) or work on the worker (OD)?
Organizational development – one side of this artificial divide – has long pushed for a focus on people.
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation
Towards a Bionic World
Whatever at individual or social level, our biologic functions are more and more supported, if not replaced, by technology. Sometimes to mitigate physical or sensory deficiencies through mobility aids or improvement of auditive, visual capacities. In other occasions, electronics offer opportunities that our biological configuration cannot assume, at least for the time being all this evolution is transferring human processes from the biologic or physical world to another electronic or virtual one.
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