Articles by: BPMInstitute.org

15 Minute Guide: Improving Worker Productivity With Case Management

15 Minute Guide: Improving Worker Productivity With Case Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Learn how case management can help you reap the benefits of automation in environments where people, information, and process collide—dramatically improving workflow and worker productivity.


Download this 15-Minute Guide and learn:



  • The 4 secrets to improving knowledge worker productivity

  • The 3 common characteristics of case-based processing

  • How real customers benefit from intelligent case management

Working Collaboratively Improves Business Processes and Accelerates Results

Working Collaboratively Improves Business Processes and Accelerates Results

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today’s organizations are seeking to improve accountability and put more structure around their businesses, in order to respond more effectively to rapidly changing requirements. While getting those requirements right is important, communication about the requirements is also very important, requiring a dialogue between IT and the business users. For many organizations that is a challenge – but it is a challenge that can be overcome. And there are some tools that, once implemented, can make that dialogue between IT and ‘the business’ a happier conversation.

Business Model Generation and BA

Business Model Generation and BA

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

I start with this question: “Is Business Architecture (as well as EA) only for the old and the flabby?” By that I mean old and flabby enterprises, not old and flabby architects! I would say (and I would love to see counter evidence) that the practice of BA and EA has been concentrated on the larger institutions among us – the Fortune 1000 corporations, the mandated practices in Federal and State governments in the U.S., etc.

C2B 2.0 – Check Your Cheese Here…

C2B 2.0 – Check Your Cheese Here…

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In this market scenario, protecting the consumers from falling prey to counterfeit products becomes one of the primary tasks of business processes. It not only helps consumers get the real value for their money, but also helps the businesses to build their brand value and trust.

11 Habits for Highly Successful BPM Programs

11 Habits for Highly Successful BPM Programs

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits.

A First Look at Oracle BPM Suite 11G

A First Look at Oracle BPM Suite 11G

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As the BPM market has matured, it’s time to declare the era of specialized “fit-for-purpose” BPM Suites officially over. Not long ago buyers had to choose between one set of offerings for human-centric processes and a different set for integration-centric processes. Some offerings focused on business empowerment and others appealed to developers. Some BPMSs were firmly layered on SOA while others ignored SOA completely. Those days are gone. BPM buyers today don’t want to proliferate more BPMS islands across the enterprise. They want it all – BPM without boundaries – a single BPMS platform good for both human-centric and integration-centric processes, offering both business empowerment and rich developer tools, model-driven but on a powerful SOA foundation. And they want it to be based on open standards. Such things are expected in mainstream technology.A key enabler of these elevated buyer expectations is BPMN 2.0, the new process definition language standard from OMG.

Adding the Time Dimension to BPM

Adding the Time Dimension to BPM

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

BPM solutions have traditionally focused on improving business processes. The ability to predict how future activities in a process will be impacted by changes introduced in earlier stages is a dimension that BPM products have not addressed – until now. Adding the element of “time” to processes enables users to derive even greater value and control.

Measuring System Quality

Measuring System Quality

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

How should the quality of a system be measured? More particularly, how should quality be ascertained when the system is complex and incorporates important components not readily evaluated by quantitative means?

OD or BPM: Pick Only One?

OD or BPM: Pick Only One?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Organizational life is not a natural act. We humans are well suited for the mostly faceto- face interaction of the medium-sized tribe; everything beyond that is a push. It is not surprising that we often find that our organizations do not function as neatly as we might hope. Faced with this challenge, business leaders today have a perplexing choice: Should they work on the work (BPM) or work on the worker (OD)?

Organizational development – one side of this artificial divide – has long pushed for a focus on people.

BPM: Toolbox for a Bionic Enterprise

BPM: Toolbox for a Bionic Enterprise

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Towards a Bionic World

Whatever at individual or social level, our biologic functions are more and more supported, if not replaced, by technology. Sometimes to mitigate physical or sensory deficiencies through mobility aids or improvement of auditive, visual capacities. In other occasions, electronics offer opportunities that our biological configuration cannot assume, at least for the time being all this evolution is transferring human processes from the biologic or physical world to another electronic or virtual one.

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

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