Daniel Madison
August 15, 2005

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Daniel Madison




Articles by: Daniel Madison

Creating the “To Be” Process

Creating the “To Be” Process

Author(s):

Daniel Madison
Principal, Value Creation Partners

One way of building To Be processes is to start with the ideal. The ideal stretches the organization to achieve results and execute far beyond the norm.

A powerful example of working from the ideal can be witnessed at Toyota. This company has a vision of an organization, process, machine, or person that:

Is defect free,
Can be delivered one request at a time,
Can be supplied on demand in the version that is required,
Can be delivered immediately,
Can be produced without wasting any materials, labor, energy, or other resources, and

Analyzing the “As Is” Process

Analyzing the “As Is” Process

Author(s):

Daniel Madison
Principal, Value Creation Partners

The first step in the analysis of a process is to create a process map or flow chart of the current state. This “as is” map represents what happens, not what should happen, or could happen. A useful technique when creating the “as is” is to recall an actual event. In remembering the event, what actually happened? This way you map reality.

The process map is the base from which the analysis begins. Process mapping can be done at three different levels of detail. The least detailed level (5000 foot) is called the Macro. At this level, your process map contains only 2 to 7 steps.

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