Enterprises need to understand the transformative potential of Intelligent Automation and create a pragmatic roadmap for Automation best practices. Intelligent Automation is a significant milestone in the evolution of Business Process Management. Process Mining can be...
June 25, 2003
Professional Member
Associate Corporate Membership
Gregg Rock
Business Architecture (BA)
Digital Transformation (DX)
Agile BPM (AB)
Agile Business Analysis (ABA)
Artificial Intelligence (AI)
Customer Experience
Operational Excellence (OPEX)
Organizational Change Management (OCM)
Robotic Processing Automation (RPA)
Articles by: Gregg Rock
Need to Know Series with Setrag Khoshafian: Part 3- What Process Professionals Need to Know about Process Mining
Process Mining is the new method for data-centric analysis, improvement, and execution of processes. Process Mining helps organizations discover and enhance real (vs. theorized or assumed) processes – with all its variants.
Need to Know Series with Setrag Khoshafian: Part 2- What Process Professionals Need to Know about Low Code / No Code
The new revolution in programming languages is Low Code/No Code, with platforms that provide tangible benefits for Citizen Developers (Business) and IT
Need to Know Series with Setrag Khoshafian: Part 1- What Process Professionals Need to Know about Digital Transformation
In this 6 part video series, Gregg Rock discusses all things “Digital Transformation” with Dr. Setrag Khoshafian. Digital Transformation has many facets – from cultural transformation to deployment of various emerging digital technologies
How Does Business Architecture Assist Organizations from Strategy to Execution?
Gregg Rock interviews Ed Hunt in November 2021.
GR: How does business architecture assist organizations from strategy to execution?
What is the Current State of Process Automation?
Gregg Rock interviews George Barlow. We are especially excited to let folks know that George is going to be presenting two of our newest courses that are part of the Digital Transformation Specialist series in our Summer Session 1 Training Event. GR: Alright George,...
How Does Business Architecture Enable Execution?
Gregg Rock interviews Ed Hunt in November 2021.
GR: ED, you brought up a great topic the other day when we were speaking and I thought we’d circle back to share that information with our community. We were talking about the essential elements to enable execution, and you described it as three legs of a stool—can you explain that concept to our members?
EH: If you look at what it what it takes to execute a complex digital transformation, organizations understand and appreciate the need for technical architects. We’re using new tools, and we need experts in those technologies—that’s been the case for 40+ years now. And, organizations have deep capability in program management—they understand that resources have to be managed, schedules have to be aligned, risks have to be managed—but in too many organizations, the focus on business architecture is the gap, which is the third leg of the stool.
How Does AI and Machine Learning Fit Into Low Code/No Code and Process Automation Environments?
Gregg Rock interviews George Barlow in April 2022.
When does Business Architecture Make a Difference?
GR: Can you give our Members an example of an organization you worked with where the application of the Business Architecture practice made a difference for them?
SL: A few years ago, I worked as a Business Architecture consultant for a health insurance provider. The insurance business, and health insurance is no different, is driven by rules. For example, if you’re in X insurance plan, then you have access to X benefits, you pay X amount in a premium, X amount is your copay, X amount is the maximum limit of what the insurer pays. And, under certain circumstances, you may also have these other benefits such as if you’re a woman, then you may have maternity related benefits. And, we may cover X procedures, but only with pre-approval, and if your doctor is in our network then we may cover more, otherwise we cover less.
What is the Connection Between Business Architecture and Digital Transformation?
Gregg Rock interviews Ed Hunt in November 2021.
GR: How do you explain the connection between business architecture and digital transformation?
EH: Well, as you know, I’ve been in the industry a long time. For 40 years, we’ve been using automation technology to transform an organization—to digitize it—and the new tools that we have available today just allow us to continue to do that in a more exciting way.