June 25, 2003
Professional Member
Associate Corporate Membership
Gregg Rock
Business Architecture (BA)
Digital Transformation (DX)
Agile BPM (AB)
Agile Business Analysis (ABA)
Artificial Intelligence (AI)
Customer Experience
Operational Excellence (OPEX)
Organizational Change Management (OCM)
Robotic Processing Automation (RPA)
Articles by: Gregg Rock
Making the case for OpEx and BPM
The integration of Operational Excellence, which relies on a proven, systematic set of tools in Lean Six Sigma, and Business Process Management (BPM), which relies on a systemic view and a technology enabled approach is likely to create greater value for both customers and the company. The integration and consolidation of these two approaches to process improvement will not only identify and eliminate waste, it will also align and better utilize information systems, promote cross departmental collaboration and keep the customer front and center throughout.
BPM Salary Survey – A comparative analysis
A must read for business analysts, business process analysts, business process managers, business process designers and business architects.
This BPM Salary Survey report outlines a regional comparison across the USA, Canada and EMEA (Europe, Middle East and Africa). It is based upon the data collected in the BPM 2015 Salary Survey conducted by BPMInstitute.org which represented the first such survey and formed the baseline for our future research in this area.
Business Transformation & Process Management
Organizations are undergoing major transformations – to shift to digital business, become more customer-centric, and keep pace with regulatory changes. Any transformation impacts business processes, often requiring dramatic changes to how people work. Yet over 70% of transformation initiatives fail. Process management practitioners can change that and directly contribute to the success of their organization’s initiative by applying the latest process thinking, techniques and technologies to innovate and drive change.
Listen to Marc Kerremans discuss what you’ll learn at Gartner’s London Business Transformation & Process Management Summit.
Transforming Business Through Strategic Process Management
A recent Gartner poll of their client base found that 80% of public and private sector companies say they are undertaking major business transformation due to:
- desire to shift to digital business
- desire to become more customer/constituent-centric
- perennial activities to keep pace with regulatory changes
More than 70% of these initiatives fail to deliver the desired outcome.
Process management practitioners can defy these odds by applying the latest process and change management thinking, techniques and technologies.
Register for this webcast to get a sneak preview of what you’ll learn at the Gartner Business Process Management Summit.
BPM Outlook: Gartner Outlines 2015 Trends
Digital Business: From Process Improvement to Driving Big Change
Facing continual digital disruption, companies are rethinking their business models and reinventing their processes to transform business operations for the digital age.
Traditional BPM has driven tremendous efficiencies and cost reductions. Now the challenge is to apply BPM to drive growth.
Key challenges are:
What Skills are Needed for BPM Success?
One of the most frequently asked questions (FAQs) on BPM involves the skills needed for BPM success. While most people understand the importance of modeling skills, there’s a lot more involved in succeeding with BPM and it goes beyond skills or aptitude to mental models or attitude.
Earlier this year, Gartner identified 15 skills critical to the success of any BPM project. As depicted in Figure 1, they elected to group these skills into three types of critical competency: transformational, operational and technical.
Figure 1. Top 15 Business Process Management Skills[i]
Meet the Author: Shelley Sweet, renown BPM expert and author of The BPI Blueprint
The BPI Blueprint provides you with a detailed plan of action to create results the first time, inspire leaders of business processes, and build invigorated skilled teams. So if you’re looking for a simple, no nonsense, guide to help you develop and manage effective Business Process Improvement projects, regardless of your experience level, you’ve got the right book.
In this conversation we will explore why Shelly wrote the book, how it’s different from other books in the field, what you’ll learn from the book, and how you can use its practical guides to make your projects easier and more successful.
We’ll talk about the audience for the book (it’s for more than BPM practitioners), and specific topics that can help your BPI projects, including:
Getting Started
Gartner Outlines Transition to Digital Business
Digital business promises to be a massive disruption to all industries. Practitioners will need to reinvent core operational processes for the digital industrial economy. What are the forces driving digital business disruption? How do you deal with digital business? Janelle Hill shares Gartner’s perspective on Process Reinvention, steps that practitioners should take to capitalize on Digital Business and Business Moments and a sneak preview of major themes that will be a part of Gartner’s BPM Summits in 2014.
Attend this webcast to learn:
State of Business Decision Management & Decision Modeling
Business Decision Management is an approach that allows you to take advantage of powerful technologies, particularly business rules management systems and predictive analytics. Applying decision management allows you to develop agile, analytic and adaptive systems that deliver significant business ROI. In this webcast, hear James Taylor, CEO of Decision Management Solutions and Editorial Director for Business Decision Management at BPMInstitute.org, introduce Business Decision Management. He’ll outline key concepts and technologies describe the kinds of decisions to focus on, outline the value proposition for business rules management systems and introduce the new Decision Model and Notation standard and its role in developing decision models alongside your process models.