Jochen Wirtz

May 12, 2021

Secondary Topic:
Analytics/Big Data
Artificial Intelligence (AI)
Business Process Management (BPM)
Digital Transformation (DX)
Robotic Processing Automation (RPA)

Articles by: Jochen Wirtz

Meet the Author: Jochen Wirtz, Intelligent Automation – The Service Revolution has Started

Speaker(s):

Jochen Wirtz

Vice Dean and Professor of Marketing, National University of Singapore (NUS)

In this webcast, author Jochen Wirtz discusses his new book ‘Intelligent Automation: Learn how to harness Artificial Intelligence to boost business & make our world more human’. Tune in as Jochen and Gregg Rock discuss the pending AI and Hyperautomation revolution that could take over service industries as technological advances continuously improve, what this could this mean for service sectors such as education and healthcare, and how it will effect cost and quality.

This book will give you insight into the lessons learned from 100+ IA transformation successes (and failures). Readers will also benefit from the largest publicly available library of 500+ IA use cases by industry and by business function, and gain access to insights garnered from 200+ IA industry experts.

This is a webcast you won’t want to miss!

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