Diana Krohn

June 16, 2008

Diana Krohn is a Principal Enterprise Architect in Information Technology at United Airlines. Diana assisted in establishing the company’s first Business Architecture team in 2008. On the team, she is responsible for process modeling, portfolio analysis, road mapping, business impact analysis, and business analyst competency development. Prior to her current assignment, Diana held positions in industrial engineering, business analysis, and process improvement. Diana received a B.S. in Industrial Engineering from the Milwaukee School of Engineering.
United Airlines
Sr. Enterprise Architect
Aerospace
Business Development
Business Architecture (BA)
Business Process Management (BPM)

Articles by: Diana Krohn

Terminology Wars: Coming to Terms with our Terms

Terminology Wars: Coming to Terms with our Terms

Author(s):

Sr. Enterprise Architect, United Airlines

Where Did We Go Wrong?  Business Architecture initiatives can be quickly derailed by a failure to align on vocabulary. A seemingly minor verbiage problem can hinder adoption, cause confusion, and alienate your audience. Let’s examine the role of terminology, the current state of business architecture terminology, and how to prevent terminology from impeding your initiatives. 

Manage Enterprise Change with Business Architecture

Manage Enterprise Change with Business Architecture

Author(s):

Sr. Enterprise Architect, United Airlines

Business Architecture is never as critical as during times of great change. Great change shifts the very enterprise structures on which we usually rely to manage most other change. It can alter organizational structures, such as during mergers, acquisitions, joint ventures, and restructurings. It can alter process structures, such as during major system implementations, corporate initiatives, and regulatory imperatives. While times of sweeping change are unavoidable, the quality and speed with which we manage change determines our success.