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Analytics/Big Data Business Architecture (BA) Business Decision Management (BDM) / Business Rules (BR) Cloud Computing Mobile/Social Operational Excellence (OPEX) Organizational Change Management (OCM) Web Services / SOA
Dr. Kirchmer is an experienced practitioner and thought leader in the field of Business Process Management (BPM) and Digital Transformation. He co-founded BPM-D, a consulting company focusing on operational excellence, customer experience and process innovation by leveraging the discipline of BPM. Before he was Managing Director and Global Lead of BPM at Accenture, and CEO of the Americas and Japan of IDS Scheer, known for its ARIS Software.
Dr. Kirchmer has led numerous transformation and process improvement initiatives in various industries at clients around the world. He has published 11 books and over 150 articles. At the University of Pennsylvania and at Widener University he has served as affiliated faculty for over 15 years. He received a research and teaching fellowship from the Japan Society for the Promotion of Science.
Most organizations have started, or have at least planned, their digital transformation journey [0] [1]. These organizations expect to increase their performance drastically by leveraging digital technologies. However, many of those businesses struggle to meet the high expectations through their digitalization initiatives, and don’t deliver the expected value.
The Impact of Digital Transformation on Process Governance
Most companies have launched digital transformation initiatives (Kirchmer, Franz, Lotterer, Antonucci, Laengle, 2016). Hyper-Automation has become a reality which changes the way business processes are organized and executed (Stoudt-Hansen, et al., 2019). However, only a small number of organizations have their business processes sufficiently under control to realize the full potential of new digital technologies (Kirchmer, 2019) (Cantara, 2015). Appropriate business process management (BPM) capabilities have a significant impact on the value achieved through digitalization (Antonucci, et al., 2020).
Most organizations have started or at least planned digital transformation initiatives [12]. New digital tools are available with increasing regularity – and many of them have the potential for a major impact on business processes. Hyper-Automation has become a reality which changes the way business processes are organized and executed significantly. However, only a small number of organizations have their business processes sufficiently under control to realize the full potential of new digital technologies and the related transformation [7] [3]. Appropriate business process management (BPM) capabilities, delivered through the process of process management, have a significant impact on the value achieved through digitalization initiatives [2]. Digital transformation continues to shape the BPM Discipline. Here are four key trends and predictions:
Companies face daily new opportunities and threats in our fast changing digital world. Organizations have to establish a management discipline to integrate agile innovation into their business and realize the full potential of digital technologies and the power of the internet. The Discipline of Business Process Management (BPM) addresses this need. Correctly set up, it establishes an agile and focused innovation capability in an organization. The BPM-Discipline produces innovation in form of new impactful processes and organizes the way other innovations are developed and rolled out. It iscrucial for getting best value from digital transformations [1].
This management book presents value-driven business process management as a successful discipline to turn strategy into people-and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment.
Organizations face daily new opportunities and threats in our fast changing digital world. Companies have to establish a management discipline to integrate agile innovation into their business. The Discipline of Business Process Management (BPM) addresses this need. Correctly set up, it establishes an agile and focused innovation capability in an organization. The BPM-Discipline produces innovation in form of new impactful processes and organizes the way other innovations are developed and rolled out.
As a recent research study of The Gartner Group shows , only 13% of business meets their strategic goals [1]. This means 87% of organizations prepare strategic plans and related objectives —but they don’t deliver on their strategy, at least not fully. This situation will get even more challenging with the intensifying digitalization and the adjustment of strategies to this trend. Less than 1% of companies have prepared their business processes to realize the potential of our digital world according to the same study. Hence the risk of not executing successfully on a business strategy incorporating the opportunities of digitalization becomes even higher. A just release study by BPM-D, Widener University and the Universidad de Chile demonstrates that over 55% of companies have issues finding the right opportunities to benefit from digitalization or struggle with the resistance to change and the slow decision making [2].
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
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