Dr. Setrag Khoshafian
January 5, 2005

certificate

Dr. Setrag Khoshafian




Articles by: Dr. Setrag Khoshafian

AI Driving Digital Customer Engagement: Part II

AI Driving Digital Customer Engagement: Part II

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. Be sure to pre-register for the webcast! This article was originally published on CognitiveWorld.com on December 22, 2019. This is a two-part article; Part I can be found here. 

Digitized Value Streams

AI Driving Digital Customer Engagement: Part I

AI Driving Digital Customer Engagement: Part I

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. Be sure to pre-register for the webcast here! This article was originally published on CognitiveWorld.com on December 19, 2019. 

The Road to IoT Success Runs through Digital Process Automation (DPA)

The Road to IoT Success Runs through Digital Process Automation (DPA)

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. Be sure to pre-register! This article was originally published on CognitiveWorld on December 19, 2019.

Digital Transformation of Supply Chain through IoT, Analytics, and Automation

Digital Transformation of Supply Chain through IoT, Analytics, and Automation

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. This article was originally published on CognitiveWorld.com on December 17, 2019. 

Blockchain to Valuechain

Blockchain to Valuechain

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. This article was originally published on CognitiveWorld.com on December 2, 2019. 

The decentralized ledger technology (DLT) underlying cryptocurrencies – Blockchain – is becoming a defacto solution for many peer-to-peer applications.

Blockchain for Organizational Culture: Part II

Blockchain for Organizational Culture: Part II

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

[In 2017], I attended the Blockchain World Conference and found the main focal points of the event to be quite interesting: The case studies and transformational messages were pervasive. Decentralization and its impact on organizations, as well as business...

Blockchain for Organizational Culture: Part I

Blockchain for Organizational Culture: Part I

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. This article was originally published on CognitiveWorld.com in 2017. 

Change and Innovation in Service Oriented Enterprises

Change and Innovation in Service Oriented Enterprises

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

We are at an exciting crossroad bringing technology and business together, as never before. Global collaboration and emerging corporate cultures are creating a new type of innovative enterprise: one that is based on services. Service orientation is about culture, a new service-focused approach of doing business as the modus operandi. Service orientation is also about technology, a standard and effective way of connecting businesses. Enterprises can be empowered to live up to the potential of becoming dynamic, agile, and real-time.

Three Dimensions of BPM Maturity Models

Three Dimensions of BPM Maturity Models

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

The original Capability Maturity Model (CMM) was developed by the Software Engineering Institute (SEI)1 and provides a robust discipline to help developers achieve maturity in their software development processes. There are a number of factors that influence the maturity of the software development processes within an enterprise. These include the strategic plans of the enterprise, the enterprise’s own organization and culture, as well as the technologies that are adopted within the enterprise IT architecture.

BPM ROI For IT, Business, and User Communities

BPM ROI For IT, Business, and User Communities

Author(s):

Dr. Setrag Khoshafian
Principal and Chief Scientist, Khosh Consulting

It is always exciting to see successful BPM deployments. Recently, I heard of a substantive BPM project that went live within five weeks, with tangible ROIs! That is unheard of when compared to traditional “Java” or “.NET” based development approaches. One of the main reasons BPM is fast becoming mainstream is precisely because of the tangible ROI one can achieve through a well designed and thought through BPM solution. BPM is known to yield considerable ROI in the majority of projects. Where do the benefits and the returns on investment stem from?

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