Professional Member
When you are trying to handle a problem, make an improvement, change the culture, or implement a key strategy where do you go first – to manage the people or manage the process?
Consider these four scenarios. Would you approach the situation by managing the people or managing the process? Rate each one against the 5 criteria and think about why you selected the rating. We will come back to these four scenarios at the end at the end of the article and consider them further.
Lean is not about cutting jobs to the bone. Rather it is about getting your operation “svelte and fit”, doing more with less, being in the ‘flow’ zone and delivering what the customer values.
Lean is a term coined by James Womack and Daniel Jones in their book Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Lean is the term they gave to the principles they observed at Toyota. These principles enabled employees to eliminate wastes, minimize variation through standardization, and increase value in the eyes of the customer.
What if you could create a visual that showed your data gathering, problem solving and analytical thinking analysis all in one place? What if you could have a map which would enable you to talk to stakeholders and executives and get their input on problems, time delays, and key quality issues? That’s what the Visual Analysis Map can do for you and your team.
Ever notice that executives can call attention to a problem but they don’t know what it takes to get it fixed? In contrast, workers have lots of ideas of how to fix things, but they don’t have the authority to get improvements made. And conversations between the two groups are too constrained or conflicted to drive corrective action. To make matters worse, neither group seems to know the whole process and be able to determine how changing one part might impact another. In short, we have trouble finding both the forest and the trees.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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