Advanced Facilitation Skills – Face-to-Face
$1,195.00
Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal.
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Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice in all these areas.
Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal. Not an easy task.
This one-day interactive workshop focuses on you – the facilitator. We’ll play with models and techniques that will help you better handle tough issues like managing conflict that arises during meetings, building workshop and meeting agendas, getting folks to make and own decisions, staying on topic, engaging meeting participants, and more. This is how to be a facilitator in a business process improvement context, either with a team or with executives, face-to-face or in the virtual environment. So if you’re a project manager, business analyst, architect or leader with a desire to be more collaborative, this workshop is your first step on the road to your own process improvement.
Outline:
- Understanding Facilitation
- Understanding Team Development
- Meeting Facilitation: Preparation & Planning
- Facilitation: Running the Meeting
- Creating a team environment
- Focusing the participants
- Establishing a process for building consensus and making decisions
- Using Intervention Techniques to keep the meeting on track
- Managing the data and information produced
- Meeting Facilitation: Closing and Follow Up
- Summary
- To help you assess your strengths and weaknesses as a facilitator.
- To build confidence in your ability to run productive meetings that achieve their stated goals.
- To augment your tool box with techniques to better enhance collaboration.
This course will help participants transform bad meetings into highly successful and productive ones (or choose to have no meeting at all). Most of us have experienced bad meetings – some of our own doing. Project Managers, Business Analysts and Architects often find themselves in situations where they are expected by default to know how to facilitate meetings – whether they have the skills or not. The workshop focuses on the facilitator skills needed to elicit knowledge from others while building a shared understanding and agreement in the meeting.
- Senior Managers in Operations and IT
- Business Process Managers
- Business Process Analysts
- Business Modelers
- Business Analysts
- Business Architects
- Line of Business Managers
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
Tell the world that you are serious about business process management. Let your résumé feature your in-depth knowledge of process improvement and management. You’ll gain competitive advantage and open up opportunities down the road.
