Lean Six Sigma and BPM – Face-to-Face
$1,195.00
This course outlines the relationship of Lean Six Sigma (LSS) and Business Process Management (BPM) to Operational Excellence (OpEx) and provides insight into the needed skills and tools.
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This course outlines the relationship of Lean Six Sigma (LSS) and Business Process Management (BPM) to Operational Excellence (OpEx) and provides insight into the needed skills and tools.
We will explore and discuss the skills, training, and infrastructure required to launch a successful project. There will be an overview of the process improvement methodology and tools used to make significant improvement to business processes.
We will discuss how to create greater customer focus by taking a business process based view. This involves understanding how to build a business process framework, established enterprise architecture, creating “real-time” business intelligence, and a link between continuous improvement projects and key business processes.
Participants will be introduced to the basic tools for understanding, measuring, and managing variation using the DMAIC process as well as the power of technology enabled BPM approaches. We will cover the fundamental concepts of LSS and BPM and provide insight through exercises on how projects can be better executed by combining these two methods.
Lean Six Sigma provides a set of tools to make and sustain dramatic improvements to business processes. When Business Process Management and Lean Six Sigma are used together they provide the basis for improved organizational performance and growth, as well as greater customer focus.
Outline:
- Understanding Processes – Lean Six Sigma
- Linkage to BPM 101, PMAD and PMM
What are Lean, Six Sigma and Lean Six Sigma
- History
- Differences and similarities
- Lean Six sigma as a process improvement methodology
Lean
- Principles
- Reducing waste
- Improving efficiency
- Tools – overview
- Value Stream Mapping
- Readiness evaluation
Six Sigma
- Principles
- Reducing variation
- Controlling the process
- Predictable output
- Underlying Concepts
- Methodology
- DMAIC Process
- Statistical tools
- DFSS (Design for Six Sigma) and DMADV
- Roles in a Six Sigma Initiative
- Readiness Evaluation
Lean Six Sigma
- What is it?
- Critical Success Factors
- Measuring success in savings
- Steps in Implementing LSS
Tools used – Linkage to Tools of the Trade course
- Understand how LSS and BPM can be combined to improve performance by eliminating non value added work.
- Appreciate the application of value stream maps and swim lane maps in both analysis and design.
- Appreciate the use of various methods such as DMAIC, DMADV and DFSS
- Understand the key principles and practices in assessing readiness for change.
Examine the linkage of LSS and BPM to Operational Excellence with a strong project orientation and through the use of exercises. Â Improve project selection by taking a broader business process based view and applying principles of customer experience management. Accelerate business results from LSS project by integrating BPM practices.Â
- Operational Excellence Professionals
- Business Analysts
- Business Process Analysts
- Business Process Managers
- Project Managers
- Business Architects
- Process Improvement Team Leaders
- Line of Business Managers and Supervisors
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
Tell the world that you are serious about business process management. Let your résumé feature your in-depth knowledge of process improvement and management. You’ll gain competitive advantage and open up opportunities down the road.
