For many people hearing the term “BAM,” the first thing that comes to mind is “business activity monitoring.” But for leading organizations and providers of business process management (BPM) solutions, BAM means something more; it means “business activity management.”
For too long, BAM has been relegated to the role of monitoring real-time transactions and events. But monitoring is only one part of managing the activity of your business.
This presentation is a case study on how a self- administered, self-insured non-profit was able to solve an archaic paperwork document problem by placing the Fund’s workflow under the control of BPM software and replacing paper folders with electronic folders and digital images of member correspondence and other documents. Smith discusses why the Fund turned to a BPM solution and how an imaging and retrieval system was integrated into its processes. Smith offered insights into the benefits the Fund experienced since implementation.
An interview with Bruce Silver- Principal, Bruce Silver Associates
Dr. Bruce Silver is an independent consultant and industry analyst specializing in enterprise content management and business process management technology. He writes the monthly “Business Rules” column for Transform magazine, as well as numerous white papers and reports available at www.brsilver.com. His new report, “The Manager’s Guide to BPM Software,” provides an in-depth review of BPM technology and vendor offerings.
I often find organizations trying to modernize application systems while concurrently retooling business processes. On the surface it would seem logical that business process redesign would precede major IT retooling initiatives, yet my experience suggests that organizations often begin modernization projects in the absence of a well articulated business process model.
Remember all the hype given the things that were going to revolutionize IT and integrate everything? They never fulfilled their promise. There is good reason to think that BPM is not in the same category. The new integrated BPM suites really do work across the organization and the results companies are seeing are substantial.
Vollmer is a principal analyst in Forrester’s Enterprise Applications research group.
Business analysts continue to streamline and consolidate business processes to stay competitive and lower costs. As this occurs, entrenched application systems can impede these efforts. To fully realize the goal of business process retooling efforts, organizations may need to retool the legacy applications and data structures supporting those processes.
Coors Brewing Company started their BPM initiative with a top-down approach that supported the company’s strategic goals and vision. The goal is to institutionalize process excellence using a common BPM language and process models for the entire organization.
Debra Boykin is a Sr. Business Architect at Coors Brewing Company. She has over 25 years of experience specializing in the area of business architecture development.
Featuring: Gary Chan, Project Leader of IT, City of Walnut Creek, CA
As the industrial age emerged, it was the marshalling of capital that reigned supreme. Capital-intensive mass production led to such success that the barons, the Carnegies, Fords and Rockefellers, are household names to this day. Then as the making of things became widespread, attracting competitors from across the globe, capital-enabled mass production was no longer sufficient. Market differentiation became the magic sauce of success. Manufacturers began to segment markets and add features to their products to appeal to those market segments.
OK – so you’re ready to deploy BPM for improved performance. Maybe you’ve even identified a candidate business process where the application of BPM principles, practices and technology is likely to yield business benefit.
So what should you do if you want to optimize your chances of success? First of all, in spite of what some might say, don’t start with technology! Starting with technology is most likely to result in the situation ‘Ready, Fire, Aim.
Sure – technology is the key enabler – but it is just that – an enabler.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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