OK – so you’re ready to deploy BPM for improved performance. Maybe you’ve even identified a candidate business process where the application of BPM principles, practices and technology is likely to yield business benefit.

So what should you do if you want to optimize your chances of success? First of all, in spite of what some might say, don’t start with technology! Starting with technology is most likely to result in the situation ‘Ready, Fire, Aim.

Sure – technology is the key enabler – but it is just that – an enabler.

BPMInstitute’s State of Business Process Management study, released 8/2/2004, shows that companies are, indeed, seeking to transform themselves into process-centric organizations and consider this transformation to be critical to the company’s future success. Responding enterprises agreed that effectively architecting and managing a process-driven enterprise requires strategic planning of business goals, identification of mission-critical business processes and specification of desired process improvement outcomes

Attendees at the 2004 Business Process Management conferences held in Chicago and San Francisco indicated their company’s desire to transform themselves into process-centric organizations and considered this transformation to be critical to the company’s future success.