1.0 Introduction
Let’s take a few minutes to explore a subject that’s at the heart of the challenge of running a business, and by extension, also at the heart of providing expert architectural services on behalf of business leadership. This discussion will focus on approach to analyzing and designing effective communications among disciplines and specialists.
By its very name, Operational Excellence (OpEx) has held a traditional operations approach in most corporate visions and as a result been strongest in manufacturing operations/production sites or within department/functional operational lines of organizations.
Does the traditional operational approach create a “Separate From” business strategic linkage in corporate visions?
Historical Deployment and Engagement of OpEx
From OpEx early days as Six Sigma and Lean – the methodologies, tools and techniques were leveraged as a continuous improvement mindset with Cost Savings as King although it has evolved over the years at mature organizations to include waste elimination, improved process flow & efficiencies, enhanced capacity, and a quality/compliance driver.
Picture this scenario: You are brimming with excitement as you start your engagement with a brand-new client – a client who had persuasively spoken to you their company’s capability-driven approach to architecture and its commitment to building a Business Architecture competency. A client who, in preliminary discussions, had emphasized their urgent need for seasoned experts (such as yourself) to guide the more junior Business Architects. The importance of personal leadership and of having the requisite fortitude to stand by your recommendations had been emphasized. (Your certainly don’t lack either of these traits). The existence of some challenges might have been mentioned. (But what reality is that where there are no challenges…?)
It’s not a secret anymore. I’m not sure it ever was a secret.
There are many differentiators that can ultimately impact whether or not an organization succeeds or fails in their adoptiontransformation with Agile. But, none are as impactful as that of leadership influence. We’re not just talking about the “I don’t care what you call yourself as long as I get what I want faster” apathetic leadership. We’re talking about something much more meaningful and impactful.
As the number and maturity of platforms supporting the Decision Model and Notation (DMN) standard continues to grow, it is time to take a look at the third Conformance Level defined in DMN. The Friendly Enough Expression Language (FEEL) is the language used by DMN to formalize decision logic in applicable points of a decision model. Conformance Level 3 supplements the notation and modeling in Conformance Level 1 and the decision table support defined in S-FEEL (simple Friendly Enough Expression Language) of Level 2 with the full FEEL expression language. FEEL provides powerful capabilities to satisfy the needs of DMN:
With this capability in mind, let’s remind ourselves of the stated goals of DMN:
The other day my daughter said, “Dad, I really don’t understand what your job is.” Many days I am not so sure either. I thought about saying, “I help to align strategic objectives and tactical demands,” but knew that wouldn’t lead us anywhere. Usually I answer this question by saying I go to meetings and read e-mails for a living, but that joke is getting old. This time I told her that I will explain it to her when she grows up. Part of the reason this has always been a hard question to answer is that my role seems to shift month to month and initiative to initiative. This is also part of the reason I love what I do. I believe that adaptability is a key trait exhibited by good architects, but saying you are adaptable and actually being adaptable are two different things. So what are some of the key ways to demonstrate your adaptability? Don’t get into turf wars, bring the right temperament, and think big, or rather act big.
Avoid Turf Wars
The term ‘Digital Transformation’ has taken its place in today’s business vocabulary. It’s on the lips of virtually every IT vendor, most management consultants and an increasing number of executives.
Ask process improvement experts (which I have done over the years in teaching and consulting with such people) what is the hardest part of doing a process improvement project and they tend to say analysis. And in fact, it’s not just among process practitioners that you will hear people say that analysis is their most challenging activity: training program developers, organizational effectiveness types, change management coaches, etc., also tend to cite analysis as the toughest aspect of their work.
Do you experience these challenges in trying to create a current state process model?
Here are two techniques that will really help you out and make life much easier.
Start with a Single Process Instance
Begin by selecting a single process instance that the team will follow. Capturing one instance of a real completed process makes it easy to complete the model in 90 minutes or less, and it won’t have the spaghetti look of a process model showing all the exceptions.
For optimum results, pick an instance to start with…
Innovate or die. That is the mantra of successful organizations that compete in a fast-transforming digital world. Those who harness social media, mobile, analytics, cloud computing, and Internet of things (SMACT) to digitize the business win in the marketplace. Those who don’t, lose. It is a wild, wild digital world out there.
Business architects embedded in successful organizations need to innovate as well or lose relevance. The world where business architecture matters has changed. Old paradigms give way to the new. One area that needs rethinking is how business architects define a business capability.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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