Process management is at present one of the most often implemented methods of management within organizations (Armistead, Pritchard & Machin, 1999), though it is not a new concept in and of itself. Its foundations have been set as far back as 60 years (Deming) or even perhaps 100 years ago in Taylor’s work (F.W. Taylor) (Deming, 1986). Traditional process management assumes that processes cannot be altered by process performers in the course of their performance (Gartner IT Glossary, 2016). Within the traditional model, the performance of processes is tied to the decisions of the management of a given organization, which are reflected in standard process models (often in the form of rules and regulations or procedures). But as numerous research demonstrates (Kemsley, 2009a; Pucher, 2010; Ukelson, 2010; HandySoft, 2012), traditional BPM is useful in 20% or perhaps 30% of processes of the organization.

Is your company ready to apply the BPM discipline?  A BPM Readiness Assessment offers a company an objective and efficient means to assess its ability to change and adapt to a process performance orientation. Understanding a company’s “process maturity profile” enables it to design a BPM adoption program that addresses six critical success factors that accelerate the adoption of BPM and specifies a program for realizing its sustainable value:

• Linkage of process performance to business strategy
• Employee understanding of process (skills and roles)
• Utilizing BPM technology• Practicing process improvement methods
• Process-related attitudes and behaviors
• Implementing Process Governance (decision-making and oversight)

VALUE OF ASSESSMENT

“To more fully realize the benefits of behavioral insights and deliver better results at a lower cost for the American people, the Federal Government should design its policies and programs to reflect our best understanding of how people engage with, participate in, use, and respond to those policies and programs.” – President Obama

10 proven approaches for transitioning from a traditional business analyst role to an Agile business analyst role (Part 2 of 2) The first 5 steps to becoming an Agile Business analyst were outlined in part 1 of this article. Now, part 2 of this article provides you with five more tips for becoming a successful Agile Business Analyst.

Step 6: Be an Expert Communicator

Everything about the Agile business analyst role depends upon effective communication with business users, development team members, management, and executives to understand their needs and to act as a liaison across all parties. You should be equally comfortable speaking with stakeholders at both a big picture level and at a very detailed level, depending on what the situation requires.