Articles

Disruption, Hyperautomation, and Transformation – Part I

Disruption, Hyperautomation, and Transformation – Part I

Author(s):

Managing Principle, Wendan Consulting
Managing Principle, My Career Transformation

Some disruption is a normal part of any business operation. We just adjust. We collectively all just lived through a bad one—the Covid19 pandemic. We are now entering yet another new major disruption, and hopefully it will prove to be a good one. While this disruption has already started, its impact has not yet reached its projected level.

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Harness the Power of the Text Annotation

Harness the Power of the Text Annotation

Author(s):

Faculty Member, BPMInstitute.org and Vice President, OpEx and Continuous Improvement, CRST

A Practitioner’s Guide to BPMN 2.0 as a Process Improvement Tool

The “Text Annotation” Element (or shape) within the BPMN 2.0 standard is the unsung hero of Process Mapping. Using this shape, a skilled Process Modeler can resolve conflict and inspire innovation from Process Owners, Executives, and front-line employees alike. In the real-life examples that follow, we will explore uses for this simple shape, and discover how it has been used to elevate Process Flow Diagrams from a simple documentation tool into a true process improvement tool.

Text Annotations as Described in the BPMN 2.0 Standard

The formal BPMN 2.0 standard is maintained and governed through the Object Management Group. The standard defines what the Annotation shape is intended to accomplish:

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Business Process Governance – More Effective through Digitalization

Business Process Governance – More Effective through Digitalization

Author(s):

Managing Director | Co-CEO, BPM-D

The Impact of Digital Transformation on Process Governance

Most companies have launched digital transformation initiatives (Kirchmer, Franz, Lotterer, Antonucci, Laengle, 2016). Hyper-Automation has become a reality which changes the way business processes are organized and executed (Stoudt-Hansen, et al., 2019). However, only a small number of organizations have their business processes sufficiently under control to realize the full potential of new digital technologies (Kirchmer, 2019) (Cantara, 2015). Appropriate business process management (BPM) capabilities have a significant impact on the value achieved through digitalization (Antonucci, et al., 2020).

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Customer Experience: Expectation & Execution

Customer Experience: Expectation & Execution

Author(s):

Founder & CEO, Elements.cloud

Process maps are a valuable way to identify waste and streamline operations. This is especially important as every organization has accelerated their digital transformation efforts. In the first few months when COVID-19 drove every customer online, they were happy with a patchy digital experience. The first organizations to get a service up and running gained massively as there was limited competition. But a year on, most organizations have some online service so customers are now able to be selective. They are choosing organizations that have a great online experience. What does that mean? Expectation and execution. The promise of the website is delivered by the back office.

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How Low-Code Platforms Can Aid Intelligent Business Process Management

How Low-Code Platforms Can Aid Intelligent Business Process Management

Author(s):

Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. Be sure to pre-register! This article was originally published on VentureBeat.com on April 25, 2021. 

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No-code/low-code: Why you should be paying attention

No-code/low-code: Why you should be paying attention

Author(s):

Principal and Chief Scientist, Khosh Consulting

Editors Note: DBizInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book ‘How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. Be sure to Pre-register for the webcast! This article was originally published on VentureBeat.com on February 14, 2021. 

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Project Management: The Deja-Vu Problem

Project Management: The Deja-Vu Problem

Author(s):

Faculty Member, BPMInstitute.org and Vice President, OpEx and Continuous Improvement, CRST

Too often in Project Management roles, we experience a sense of deja-vu: the unshakeable feeling that we’ve been here before and we’ve done this already. After we successfully complete projects, we charter new ones with a never-ending focus on continuous improvement. However, astute Project Managers often start to notice that these new projects are re-runs of the same patterns. Teams face the same obstacles, solve the same problems, and even re-trace the footsteps of earlier projects that didn’t “stick” after the previous project team had declared victory.

The conversation between friends that follows below will be familiar to Project Managers who recognize these patterns. I hope that by sharing our conversation about Business Process Management, you will also have success in disrupting the deja-vu problem we faced.

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Hyperautomation – Are You Ready to Adapt?

Hyperautomation – Are You Ready to Adapt?

Author(s):

Managing Principle, Wendan Consulting

The business world is about to enter another cycle of major change. This cycle will definitely change every part of business operations and the way companies interact with customers. The driving forces are not only automation and advance technology but most importantly, the pace at which both are changing.

The question is “does your company have the ability to take advantage of the hyperautomation revolution that has started?”

You have all heard of hyperautomation, hyper digitalization, and hyper technology revolution. By whatever name it is called in your organization, it is here and it is fast becoming a force you will need to reckon with.

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Hyperautomation, Disruption, Continuous Business, and Digital Transformation are the Foundations of the Future

Hyperautomation, Disruption, Continuous Business, and Digital Transformation are the Foundations of the Future

Author(s):

Managing Principle, Wendan Consulting

We have entered the age of hyperautomation – the release of advanced new technologies is constant and is changing the world as we know it today. These advances are in automated capabilities, in automated tools, and in wonderful new technologies that will affect our lives in untold ways. These untold ways are the opportunities we all have before us – if we are bold enough to innovate.

We are seeing wonders released almost every day and mature into capabilities that are changing how we live and play. Holographic imaging and robot surgeons are just the tip of the technology iceberg. Autonomous cars and trucks are starting to be used and voice interaction will soon support AI interaction as computers think independently to do things for us. 

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The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

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