Articles

Change Management – What is it and Why it Matters?

Change Management – What is it and Why it Matters?

Author(s):

President, EELI Group Inc.

When introducing anything new in our individual life, in an organization or society at large, we intuitively recognize that that introduction of change must be managed or we will not achieve what we have set out to do.   Same applies when we introduce new technology including BPM automation.   Very often we establish a change management team.  We go through the mechanics of managing change.   Why then the implementation of new technology such as BPM often does not deliver the expected benefits?  Why the adoption and internalization of the change is sl

read more
Business Analysis Certificate Program Features The Decision Model

Business Analysis Certificate Program Features The Decision Model

Author(s):

Managing Partner & Founder, Knowledge Partners International LLP

REI (Recreational Equipment Inc.) is a member owned co-op, selling outdoor recreation & sporting goods, and clothes via some 125 retail stores in about 30 states, catalogs, and the Internet.  Charles specializes in requirements facilitation workshops, root cause analysis, detailed functional specifications, data analysis, strategic planning and business case dev

read more
Management Structure for Process Success

Management Structure for Process Success

Author(s):

Process Strategist, Process Strategy Group

One of the end goals of any process-based effort (BPM, LSS, CPI, PBM, etc) should be instilling process thinking throughout the organization – But how do you do it?  A key to developing a process-based organization is identifying and implementing a management structure that promotes and supports your process efforts.

read more
Terminology Wars: Coming to Terms with our Terms

Terminology Wars: Coming to Terms with our Terms

Author(s):

Sr. Enterprise Architect, United Airlines

Where Did We Go Wrong?  Business Architecture initiatives can be quickly derailed by a failure to align on vocabulary. A seemingly minor verbiage problem can hinder adoption, cause confusion, and alienate your audience. Let’s examine the role of terminology, the current state of business architecture terminology, and how to prevent terminology from impeding your initiatives. 

read more
Business Use Case Model Highlights Business Architecture Value

Business Use Case Model Highlights Business Architecture Value

Author(s):

Enterprise Business Architect, Wells Fargo & Company

A less known but highly essential artifact of business architecture is the business use case model.

A business use case (hereafter referred to as BUC) model is the higher abstraction of the system use case model (or simply, the UC model). In a BUC, business actors with specific business goals interact with other business actors. The BUC is primarily an external view of the business model or area of interest. A system use case diagram, on the other hand, illustrates the domain from an internal point of view. 

read more
Process Excellence Success: More Art than Science

Process Excellence Success: More Art than Science

Author(s):

Faculty Member, DBizInstitute.org and Managing Director, Spanyi International

Process excellence is becoming an umbrella phrase to describe the set of improvement methods such as Lean, Six Sigma, Lean Six Sigma, Business Process Reengineering, and technology driven BPM with the objective of improving operational performance. There has been a great deal of attention dedicated to the science of deploying each of these various improvement methods. Indeed, these methods of improvement have become increasingly codified and even commoditized. Much less attention has been focused on the art of succeeding with process excellence.

read more
Business Architecture and the End of Linear  Thinking

Business Architecture and the End of Linear Thinking

Author(s):

Enterprise Business Architect, Independent Consultant

One basic tenet of the Business Architecture (BA) is that it represents the enterprise wide integration of all business processes resulting in the Business Architecture model itself.  Perhaps some business and IT professionals place more emphasis on the strategic BPM initiatives, but eventually; all business processes are integrated in the BA.  In many cases, the strategic BPM initiatives represent key end-to-end processes or value steams; the building blocks of the enterprise.  These building blocks, in a metaphorical sense, are similar to a bill of materials (BOM) fo

read more
Lessons from the Human Brain in Decision Making

Lessons from the Human Brain in Decision Making

Author(s):

Managing Partner & Founder, Knowledge Partners International LLP

I am not a poker player.  This is probably wise since my grandfather lost the family farm one night in a poker game.  Sadly, as the story goes, he never won it back.  This caused me to wonder how he made the decision to bet the farm on a game.  Which decision-making mechanisms were at play?  Which were flawed? In addition, more likely, which had shut down for the evening?

read more
A Government  Flavour to Business Architecture

A Government Flavour to Business Architecture

Author(s):

Pre-Sales manager, Object Consulting

Most articles written about Business Architecture reflect upon an organisations design within a private sector environment whereby the driving force in deciding the organisations direction is profit and loss. Profitability can more or less be measured by cost of company operations and optimisation of transactional and support activities against revenue generated from customer needs. Other measures such as customer satisfaction, quality, and price of competitor products and services all affect the organisations design, direction, operation and optimisation.

read more
Process Improvement: How to start and the role of the 3-P’s

Process Improvement: How to start and the role of the 3-P’s

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

So you have been through countless meetings and discussions with your peers, managers, executives, and anyone who would be a tad interested in Business Process Management, and how a BPM platform would not only streamline line-of business processes but also improve the overall efficiency of the organization. You tried every possible way to convince people in your organization that “process” is not just about drawing rectangular blocks on a blackboard, or post-it notes on large paper boards, but about the methodology that encapsulates process improvement and the larger gain that such a methodology could provide to the organization in the long run. You discussed how process improvement and management could provide better ROI, increase efficiency and visibility, and improve collaboration; how a BPM system, model-driven framework and Service Oriented Architecture would increase the rate of deployment of business critical processes.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.