Being an ardent advocate of most things BPM and SOA, I am constantly disappointed, but not surprised, to find IT departments investing in development and integration tooling to support SOA that stop short of anything that contains the word ‘process’ in it. E.g. Process Modeller, Business Process Management, Process Engine, etc.
Organizational Change Management (OCM) does many things with regard to change initiatives: it raises awareness, manages impact, mitigates resistance, and helps improve adoption. And while these benefits should apply to any change initiative, it is my experience that organizations invest in OCM primarily for technology changes that they expect to have a profound impact on the way they do business.
I start with this question: “Is Business Architecture (as well as EA) only for the old and the flabby?” By that I mean old and flabby enterprises, not old and flabby architects! I would say (and I would love to see counter evidence) that the practice of BA and EA has been concentrated on the larger institutions among us – the Fortune 1000 corporations, the mandated practices in Federal and State governments in the U.S., etc.
In this market scenario, protecting the consumers from falling prey to counterfeit products becomes one of the primary tasks of business processes. It not only helps consumers get the real value for their money, but also helps the businesses to build their brand value and trust.
This article assumes knowledge of the Decision Model.
Many companies are beginning or at least seriously considering a Business Architecture (BA) initiative. Even though the Business Architecture has always existed, its structure, nature and appearance have remained hidden from view. The ability to express the complexity of an enterprise in a commonly understood and graphical format, for purposes of analysis and design is severely limited without the Business Architecture. And of course, one will need a rich graphical modeling notation or language in order to develop the BA.
One of the realities of SOA is that even in the most enthusiastic organisations not all services can or will be delivered by discrete services written in .NET or Java. For historical or pragmatic reasons, some of the functionality is likely to be delivered by business applications. These may be legacy systems that have been bought or developed pre-SOA. In many cases new applications have been brought in post-SOA, much to the architects’ dismay.
There is good news on the business architecture front. The level of discourse has elevated dramatically around how to effectively represent the business architecture. At the forefront of this discussion are two essential focal points: the business capability and the value stream. While certain camps have rallied around one or the other, transformative business architecture can only be achieved by incorporating both concepts into those efforts. A quick primer on business capability and the value stream puts our discussion into perspective.
This article assumes knowledge of the Decision Model.
Corporations track specific financial measures, use operational measures to monitor their core business, and collect some customer satisfaction measures. However, as companies move to a more process-centric approach they need to think about measures for each process and sub process, and these are often not captured today.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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