How should the quality of a system be measured? More particularly, how should quality be ascertained when the system is complex and incorporates important components not readily evaluated by quantitative means?

How should the quality of a system be measured? More particularly, how should quality be ascertained when the system is complex and incorporates important components not readily evaluated by quantitative means?
The Business Architecture (BA) is a bold and challenging initiative, that when undertaken by visionary and innovative leaders of the enterprise brings about a “new order of things.”
With the current hard times continuing to challenge IT budgets, I fear that all the good effort that is going into SOA currently could be squandered by ill-conceived or rushed outsourcing of the wrong services and wrong responsibilities at the wrong time to the few remaining IT service companies.
It is worth pointing out that the analyst community have consistently promoted SOA and outsourcing as being good bedfellows. There are two main models here:
(This article assumes knowledge of The Decision Model.
Organizational life is not a natural act. We humans are well suited for the mostly faceto- face interaction of the medium-sized tribe; everything beyond that is a push. It is not surprising that we often find that our organizations do not function as neatly as we might hope. Faced with this challenge, business leaders today have a perplexing choice: Should they work on the work (BPM) or work on the worker (OD)?
Organizational development – one side of this artificial divide – has long pushed for a focus on people.
Before answering this question, consider for a moment: What does “out of control” mean? Someone responding with a broad, long winded answer might refer to Kevin Kelly’s most excellent and timeless book titled Out of Control (1). In a simpler context, please consider the building of a high rise office building or the addition of a large family room, sunroom, patio and pool to an existing house without the benefit of a “blueprint” developed by an architect? Does “out of control” come to mind?
The purpose of this article is to provide project managers and business analysts an example of a hybrid system development life cycle (i.e., combination of agile and waterfall). Much discussion has transpired on the virtues of agile and waterfall approaches. Successes and failures can be claimed on both sides. Depending on the conditions of the project, advantages of one approach can be cited over the other. So enters the Hybrid SDLC that considers both approaches for all or portions of the project.
Whatever at individual or social level, our biologic functions are more and more supported, if not replaced, by technology. Sometimes to mitigate physical or sensory deficiencies through mobility aids or improvement of auditive, visual capacities. In other occasions, electronics offer opportunities that our biological configuration cannot assume, at least for the time being all this evolution is transferring human processes from the biologic or physical world to another electronic or virtual one.
Business operations and their IT support are built to deliver effective outcomes from a variety of activities. Although, most companies have used focused projects to improve the cost and quality of different parts of the business, many managers believe that operations are not really designed for efficiency. Part of the problem is that over years of efficiency driven piecemeal change in both business and IT areas, the overall processes have often deteriorated and their effectiveness has often become questionable.
BPM is unique in offering so much promise while being so generally ignored. Even among companies that actively pursue some level of process improvement, only a few have a process based management structure. At least one reason for our tepid impact is our failure to model an enterprise-wide perspective in the initial launch of process improvement efforts. Gartner Inc. reports that in North America IT leads 42% of the BPM efforts and the Business leads 58% of the efforts.
Everyone starts here.
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