In a continuing series evaluating the tools used by Business Process practioners, this article looks at Metastorm ProVision®. Criteria for evaluation are ease of use, a short learning curve, and good collaboration features.
Driven by the continued success of companies like Salesforce.com, the software-as-a-service (SaaS) delivery model has become an increasingly important element of the mix of technology sourcing options available to enterprises over the past two years. Recently, a number of vendors have introduced SaaS-based BPM technology tools and platforms, eager to “surf the wave” and ensure that they don’t miss out on any opportunities, should enterprises start to shift wholesale to using the SaaS model for their IT capabilities.
The collaboration between the business department and IT department of an organization has been subject to research by many organizational professionals. Some companies manage things very well, others have their problems. This article will not provide you with a silver bullet for business & IT alignment, but provides some practical directions for establishing a business driven collaboration.
Ever heard the old saw – perhaps in a crowded sports arena or while standing in front of the TV on game day –, “You’d make a better door than a window?” The idea, of course, is that one can see through a window but not a door.
Many business process improvement initiatives seem to focus mainly on the very high visibility processes of the enterprise such as the supply chain, order fulfilment or customer service management, while negelecting the smaller but supporting everyday processes, including travel authorizations, expense filing and timesheets. These smaller processes, when poorly designed or designed without considerable care in the business rules and policies enforced, could mount in cost over a period of time.
‘The art of progress is to preserve order amid change and to preserve change amid order’
(b.1861 – d.1947), British mathematician and philosopher.
For those of us who have been developing applications for many years (think COBOL & Assembler from the 70s and 80s), the idea of having a code library (programs and routines) is nothing new. However for the Web Services generation, this concept has taken a while to re-emerge, but has now been packaged in the form of a services registry and/or repository.
Many companies have embraced the concepts of Service Oriented Architecture (SOA) at least to the point of creating a few Web Services that are consumed by different applications. Embracing the use of SOA often comes about when an Enterprise Architect is sitting in a kickoff meeting and the need to reuse some critical data foundation functionality, such as Customer Relationship Management (CRM) or Master Data Management (MDM)—through the use of a service interface rather than replication of a nightly batch feed—arises.
Business Architecture approaches and methods are improving, becoming more formal and standardized as evidenced by the Business Architecture Working Group (BAWG)(1) under the auspices of the Object Management Group (OMG). As with any developing approach or method, a variety of ideas, techniques, terms, expressions and definitions, some old and some new, will emerge. This is most assuredly true for the Business Architecture (BA), as well!
Lean is not about cutting jobs to the bone. Rather it is about getting your operation “svelte and fit”, doing more with less, being in the ‘flow’ zone and delivering what the customer values.
Lean is a term coined by James Womack and Daniel Jones in their book Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Lean is the term they gave to the principles they observed at Toyota. These principles enabled employees to eliminate wastes, minimize variation through standardization, and increase value in the eyes of the customer.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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