The change of such a complex system as Enterprise has to be considered at least from three perspectives:
In talking with customers and prospects over the last few months, three themes that seem to be barriers to Cloud application development have repeatedly emerged. The first is that of Cloud security, the second Cloud performance and the third Cloud technology requirements.
About 15 years ago I came across ‘The Guerrilla Marketing Handbook’ by Jay Conrad Levinson. The concept was to create branding and lead generation through unconventional and small scale activities and events that could have as much impact as a large seven figure advertising campaign. Unfortunately, a lot of people took this as an excuse to commission irritating and humourless “viral” internet campaigns churned out by clueless marketing agencies. However, the concept of getting maximum results from minimum resources has stuck with me.
A DNA carries the biological instructions that define, compose and create unique species. Molecules come together in a unique combination to form a “code” that defines a cell’s characteristics in an organism, and shape what the cell in intended to do. This article is not about genetic engineering, nor is it about medicine. However, it is about trying to lay out the DNA roadmap for what Business Process Management (BPM) should encompass in an organization.
The SOA consortium has been running an annual contest for the best SOA Case Studies. Last year I attended the event and summarized the common characteristics of successful SOA implementations. This year’s winners shared the same characteristics:
1. Strong executive level commitment2. Educate the business of the value of SOA3. Establish a Center of Excellence4. Well defined business services5. Completeness of services6. Sound quality assurance7. ROI realized over time
Technology has produced many wonderful and useful things and has changed the way we work and play. It has also produced a good many solutions for problems that nobody thinks are important. Or, the technology based solution to the problem has a greater cost than the value that would be realized from the solution.
The term outsourcing is developing a whole new concept with the recognition that through scale opportunity service providers can not only provide more efficient processing but can also deliver high value adding based services directly to the customer.
However, the outsourcing of high value business processes can be quite complex and requires serious preparation before a decision can takes place to release responsibility to a third party.
The key questions facing the organisation are:
Your kickoff meeting is scheduled and you have carefully put together your change management communication strategy and plan. You have spoken to the CEO and he is happy to speak at the kickoff and has given you his commitment to provide ongoing support. You have been diligent, meeting with him several times to go over the key points that you would like included in his messages. You have even begun to have informal discussions on the CM strategy and plan with key impacted stakeholders, and are gaining their support. This all sounds great doesn’t it? So why are you, getting resistance from your mid-level managers every time you speak with them?
In my last article, I talked about selecting a BPM tool while keeping in mind both the short and long term needs of an organization’s process needs. But as we are all aware, whether we acknowledge it or not, tactical views and immediate implementation needs take priority over strategic needs. People tend to overlook long term process needs while focusing on only the immediate process automation needs. Moreover, while focusing on tactical needs, organizations tend to overlook areas such as process ownership and governance, roles and responsibilities, Service levels, and standards that should be associated with any process initiatives. More importantly these need to be thought through prior to embarking on the BPM journey. A BPM Center of Excellence (COE) can help with all of these areas.
A SOA implementation roadmap can be long and the SOA infrastructure, like “plumbing”, can be hidden from the end user during construction. During our SOA implementation, we used an “Early SOA” approach, where we connected a “faucet” to the SOA infrastructure and helped users “tap into” the value of the SOA infrastructure being built. Most Enterprises have Data and Processes with location attributes. We leveraged the SOA Infrastructure to transform Enterprise Data and Processes into an Open Geo Visualization Standard like KML[1] or GML[2].
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
|
Courses
|
|
|
|
Courses
|
|
|
|
Courses |
|
|
Business Architecture
|
|
|
|
Courses
|
|
|
|
Courses |
Certificate
|
|
Courses |
Certificate
|
