Articles

Is Your Change Management Program Impacted by Change Saturation?

Is Your Change Management Program Impacted by Change Saturation?

Author(s):

President - Sr. Business Enterprise Architect, Ability-Alliance Group, LLC.

Is Your Change Management Program Impacted by Change Saturation? Your Change Management program is in place and communications are going out regularly, but you find your associates disengaged, confused and very skeptical of the upcoming change. You talk regularly with your team and other associates, but you feel like you’re dealing with a disproportionate emotional reaction to each change-related communication that goes out. Do these situations sound familiar? If your Change Management initiative contains all the key components for success and you have been diligent with its implementation but still find the people within the organization unresponsive, you could be dealing with change saturation.

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Business Process Management and Cloud Computing

Business Process Management and Cloud Computing

Author(s):

Faculty Member BPMInstitute.org, Founder/CEO of Stratiza, Stratiza

Cloud Computing is changing the fundamental way in which information technology services are being delivered. It is also spawning a whole new series of terms and acronyms like Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Business Operations Platform (BOP), Public Cloud and Private Cloud. It seems as though new terms are being coined every day. As both established and emerging vendors move into the Cloud Computing marketplace the definition of Cloud Computing continues to morph.

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Rocks in the stream: Applying Lean to IT, HR and Accounting

Rocks in the stream: Applying Lean to IT, HR and Accounting

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Finding the Customer

Customer focus is a critical element in lean thinking. Do you set the pace of production to the customer demand rate (the Takt time)? Is the Voice of the Customer (VOC) used in product and service design? The answer is always an emphatic “Yes”. The customer is always critical to improvement activities.

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The Business Architecture, Value Streams and Value Chains

The Business Architecture, Value Streams and Value Chains

Author(s):

Enterprise Business Architect, Independent Consultant

Many companies are considering a Business Architecture (BA) initiative as part of their corporate strategy. While researching and analyzing the BA, they are rediscovering Michael Porter’s value chain. Many find this reawakening quite logical, while some may get confused between the terms; value chains and value streams. This article will provide an explanation and synthesis of these remarkable and enlightening concepts. First, I will clarify and define the basic terms so that I can explain their architectural relationships.

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Architecting Enterprise Business Model

Architecting Enterprise Business Model

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This is the second in a series of eight articles that should see the light of day on both BPMInstitute.org and SOAInstitute.org during 2009. It looks to the author like the perfect opportunity to build a profound methodological case for two fundamental parts of the modern Enterprise Development Methodology (EDM): Enterprise Architecture & Processes. The first such article, making the basic case for EDM, was just recently published on SOAInstitute.org1 .

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Achieving Business Agility with SOA

Achieving Business Agility with SOA

Author(s):

Principal Consultant, J Moe Associates

You would think that for many SOA evangelists and practitioners the current challenging business climate would be the perfect opportunity to walk the walk on the main promise of SOA – business agility. Agility is defined as: “Nimbleness in the face of unexpected obstacles”. Well, we certainly have a whole bunch of those at the moment.

Although the vendors are pushing this value proposition heavily at the moment, the take-up is still hampered by a lack of real business success stories. And, of course, lack of budget.

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“Bootstrapping” Your Company’s Productivity Program

“Bootstrapping” Your Company’s Productivity Program

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Introduction:

You’ve just been asked by your boss to develop and implement a productivity program to reduce waste and improve quality. Several of the executives are retrenching into a defensive posture: preserve cash, freeze discretionary spending, cut operating budgets X% across the board, accelerate early retirements, layoffs, and sell off non-core assets. Others are advocating more investment in R&D, rolling out new products / services, and even rethinking the business model. Your company’s livelihood is at stake. The expectations for you personally are even higher.

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Process Ownership and Governance; Paradigm Shift

Process Ownership and Governance; Paradigm Shift

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

After 3 decades of Total Quality Management, Process Reengineering, Lean, Six Sigma and now Business Process Management, it is mind boggling to observe that only a few companies have an excellent process Governance in place and consistently manage their processes.

It is certainly valid to ask ourselves why we are not doing better and what can we do to remediate to the situation. The literature from the ABPMP BPM CBOKTM to the different Gartner reports and our understanding of process ownership and governance has certainly improved tremendously over the last 5 years and yet we still count only a few companies that manage by process year after year.

After pondering the question for a while here are a few thoughts on the question and some suggestions on how to approach Governance and Ownership in a way that can lead to better results and a sustainable process culture.

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The Dilemma of BPM

The Dilemma of BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

There are few business professionals today who do not know what Business Process Management is or do not have, at least a general idea of what it’s about. The number of articles and papers being written about BPM has increased at a rapid pace over the past five years to the point one cannot open a business magazine or newsletter without some reference to the tools and technologies that are available to make your organization truly process-centric.

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