Jay Yusko is a Consulting Engineer in Application Architectures for Information Resources. He has an MS in Artificial Intelligence from DePaul University and a Ph.D. in Artificial Intelligence from IIT. His research has been in the area of Ontologies and Ontology Inference Engines. Jay developed rule-based systems at Bell Laboratories, Navistar and United Airlines.
In her book, Electronic Performance Support Systems, Gloria Gery popularized the notion of designing technology to assist workers in performing tasks, writing about the growing use and importance of electronic job aids such as online tutorials, directories, help menus, technical support and the like for users of laptop and desktop computers.
In an ideal world, companies would run their businesses as if their application portfolio were a single application. This application would take orders, generate shipping notices, and manage accounts receivable. It would also run manufacturing processes, automatically replenish materials as necessary, and exist as a Web-based front-end for customer interaction.
Mention enterprise governance to executives and they typically respond with blank stares or indignant looks. One common response is to hand people the organization (“org”) chart, a set of boxes showing who reports to whom. Another response is to state that governance is a board level or senior management concern and we have no business broaching the topic. Org charts, sloganeering and political posturing are tangential to real enterprise governance because they have little to do with the intricate complexities, relationships, redundancies and cross-functional workings of an enterprise.
The popularity of Six Sigma continues to increase within large corporations as a means of improving quality and reducing costs. As most readers will know by now, Six Sigma has been adopted by leading corporations such as GE, Sun Microsystems, Allied Signal, Bank of America, Motorola, etc.
In the current business environment, IT organizations have been less passionate in adopting Six Sigma methods. Many organizations feel that they can’t afford the luxury of a Six Sigma Program. There is a feeling that it intended for the product or service areas of the business.
Michael Koscielny has been using business rules technologies and strategic practices to transform and integrate the complex insurance underwriting process at Auto Club Group, formerly AAA Michigan. Koscielny has been utilizing business rules management software in the insurance industry for more than 20 years.
The sales and service initiative of the Auto Club Group identified the need for an automatic underwriting solution for new business functionality.
To many people, BPM is essentially a management discipline that replaces traditional organizational performance metrics around functional stovepipes with new ones based on cross-functional process thinking.
Parker Hannifin Corporation (NYSE:PH) is one of the great corporations of America. Founded in 1924 (after Arthur Parker’s first start-up in 1918 foundered due to a truck accident destroying all its inventory), it has remained an independent manufacturer of motion and control equipment. In other words, PH is an industrial company, in an age where Internet, IT and services businesses are supposed to have rendered such enterprises as dinosaurs frozen in the ice age on the US economic scene. PH must not have been properly notified of their impending doom. Consider the statistics since 2001:
Lacking support for fundamental concepts like human tasks and subprocesses, BPEL has become a favorite whipping boy of BPM vendors and consultants. But for all its faults, BPEL enjoys something that BPMN advocates can only dream about: an XML storage and interchange format that makes sense. It’s often said that BPEL is an XML language not a graphical notation, but the reality is that graphical BPEL design tools all use more or less the same notation, based on a simple mapping to native BPEL language constructs: Receive, Reply, Invoke, etc.
While attendance, interest and participation in the BPMInstitute.org Business Architecture (BA) conferences are increasing, the attendees are asking a very fair and tough question: Is the Business Architecture really necessary? While seeking to understand and analyze the purpose of a Business Architecture, they are also asking about its necessity. Instead of just debating this issue, let’s try a couple of experiments and look at the results!
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
|
Courses
|
|
|
|
Courses
|
|
|
|
Courses |
|
|
Business Architecture
|
|
|
|
Courses
|
|
|
|
Courses |
Certificate
|
|
Courses |
Certificate
|
