Sandra Lusk has over 20 years experience in systems design and development working with utility, transportation, logistics, insurance and banking organizations in the US, Canada, Australia, New Zealand and Wales. She is also a certified Project Management Professional (PMP) and is currently President of the Association for Business Process Management Professionals for the Portland Chapter.
Lusk says a process model is a vehicle for understanding how things work.
Remember the “eight second” rule. Back when Internet transactions were new, consumers attempting to purchase goods and services online were stymied by poor website performance. Service outages and brownouts occurred seemingly at random with no connection to the high availability of the underlying systems. Business managers lived in fear of service outages becoming news stories and crashing high-flying stock prices.
The issue was lack of visibility. Management systems only monitored specific parts of the infrastructure making up the tiered web applications.
“Most certification today is pure ‘credentialism.’ It must begin to reflect our demand for excellence, not our appreciation of parchment.”
-William John Bennet
As president of ABPMP, I am often asked for my opinion about “certification” programs.
Linda Gurgone is the Lead Business Process Architect in Motorola’s Enterprise Architecture team.
Organizations have two universes in constant flux; business architectures and IT architectures. Now a third factor has entered the mix – services oriented architecture (SOA). As organizations seek to align business and IT architectures, SOA can play a key role in streamlining this process. This article discusses how SOA helps align business and IT architectures to deliver more effective, more efficient responses to ongoing business demands – on a transitional basis and over the long-term.
In the previous article, Who, What and How of a Business analyst, we examined the role and responsibilities of an IT Business Analyst. In this article, we shall focus on the basic concepts of business rules. In the upcoming articles, we shall investigate what business rules mean to a Business Analyst and how they lead to the transformation into a Business Rules Analyst. A lot of research has been pursued by eminent experts in the field. In this article, we shall learn the basic principles of business rules.
Last fall in a column called “BPM and SOA: One Technology, Two Communities” I said that the big middleware vendors pushing the BPEL standard seemed to understand orchestration as a critical piece of the SOA story but had no clue what business process management is all about.
Introduction
If you are one of the do-it-yourself types and just completed your taxes, the IRS estimates that you probably spent about 44 hours preparing it. It’s no wonder that 80% of U.S. citizens believe that our tax code is too complex and has to be simplified. If you were in charge of fixing the tax mess, where would you start?
The wave of successful implementations, stories of agility and huge ROI, and the unparalleled need for rule-based systems has been well documented. The likelihood for this trend to continue was anticipated as far back as 2004 when Gartner suggested that “1 in 3 applications would employ some form of variable business rules by 2007.” Think about the prediction for a moment – 1 out of every 3 applications having variable business rules. That’s a staggering number.
As I go from conference to conference speaking on the development of SOAs I’m always surprise to hear how much people don’t understand about this concept. Perhaps it is the marketing engines around the many vendors grabbing land in this space, or perhaps it’s how SOAs are explained in the main stream IT press. No matter how you got it wrong, it’s time to get it right.
Number One: Service-Oriented Architectures are a new concept.
Not really.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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