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Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Lessons from the Human Brain in Decision Making

Lessons from the Human Brain in Decision Making

Author(s):

Managing Partner & Founder, Knowledge Partners International LLP

I am not a poker player.  This is probably wise since my grandfather lost the family farm one night in a poker game.  Sadly, as the story goes, he never won it back.  This caused me to wonder how he made the decision to bet the farm on a game.  Which decision-making mechanisms were at play?  Which were flawed? In addition, more likely, which had shut down for the evening?

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A Government  Flavour to Business Architecture

A Government Flavour to Business Architecture

Author(s):

Pre-Sales manager, Object Consulting

Most articles written about Business Architecture reflect upon an organisations design within a private sector environment whereby the driving force in deciding the organisations direction is profit and loss. Profitability can more or less be measured by cost of company operations and optimisation of transactional and support activities against revenue generated from customer needs. Other measures such as customer satisfaction, quality, and price of competitor products and services all affect the organisations design, direction, operation and optimisation.

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Process Improvement: How to start and the role of the 3-P’s

Process Improvement: How to start and the role of the 3-P’s

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

So you have been through countless meetings and discussions with your peers, managers, executives, and anyone who would be a tad interested in Business Process Management, and how a BPM platform would not only streamline line-of business processes but also improve the overall efficiency of the organization. You tried every possible way to convince people in your organization that “process” is not just about drawing rectangular blocks on a blackboard, or post-it notes on large paper boards, but about the methodology that encapsulates process improvement and the larger gain that such a methodology could provide to the organization in the long run. You discussed how process improvement and management could provide better ROI, increase efficiency and visibility, and improve collaboration; how a BPM system, model-driven framework and Service Oriented Architecture would increase the rate of deployment of business critical processes.

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Regulatory Reforms (DF) and Strategic Remediation Plan

Regulatory Reforms (DF) and Strategic Remediation Plan

Author(s):

VP - Strategist, BNYMellon

Introduction (What and Why)

The recent financial crisis and economic downturn has shown that there is a great need for a properly resilient and robust financial/banking system. This need for stability has prompted the banking industry to undergo drastic changes. Financial firms are adjusting business operations in order to be compliant with increased regulatory demands. Naturally, this adjustment has led to higher operating costs. Falling profits associated with this regulatory squeeze can be ameliorated by strategic adherence to cost cutting methodologies – namely Business Process Management (BPM), Business Process Outsourcing (BPO), and Business Intelligence (BO).     

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Product Demonstration Oracle BPM Suite 11g

Product Demonstration Oracle BPM Suite 11g

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

An overview of the aspects of BPM Suite 11g and a thorough look at the latest process management technology from Oracle that is being designed to simplify achieving process management success.

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How to Break Through the Barriers to BPM

How to Break Through the Barriers to BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Discussion of the role BPM plays in technology and changes in technology. Process management is about being able to adapt and change. Dan addresses the challenges to BPM success and provide best practices and case studies to highlight processes, results and challenges addressed.

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PMI Mortgage Insurance Co’s Roadmap to Business Agility

PMI Mortgage Insurance Co’s Roadmap to Business Agility

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Case study about how PMI used rules management and process management to achieve business agility i.e. better, faster and cheaper changes to achieve business results. Also discusses how IT collaborated with business as facilitator and enabler.

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Driving Excellence in Customer Experience with BPM

Driving Excellence in Customer Experience with BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today, more than ever, customers have greater expectations and less patience when interacting with suppliers. We now expect businesses to be always-on, everywhere, integrated, and smart.  Companies which passively wait until a process breaks find it not only an expensive way to solve a problem but also risky to their brand and reputation as more and more customers complain via social media channels. In fact, according to a survey on operational responsiveness, 67% of companies heard about problems from their customers before they had identified them themselves.

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Leading Process Change

Leading Process Change

Author(s):

Faculty Member, DBizInstitute.org and Managing Director, Spanyi International

Many firms are actually quite good at improving performance on projects of small scope within traditional organizational boundaries and yet they struggle in achieving sustainable improvements to large business processes such as order fulfillment and new product introduction.

What’s the problem? Lack of committed leadership typically surfaces among the top few barriers in practically every survey on the obstacles in making major improvements to organizational performance. Why do leaders continue to struggle in this regard? There are at least three reasons.

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Thoughts  on SOA and the Cloud

Thoughts on SOA and the Cloud

Author(s):

Editorial Director, SOAInstitute.org

The cloud is all the rage this year, so not to be left out, I thought I better write something about it. Once you get past the ‘cheaper, faster, better’ hype, one of the common themes is the apparent synergy between the cloud and SOA. Well duh! The cloud is all about making IT resources available as services, and Service Oriented Architecture is all about creating solutions with service building blocks. In this column Let’s start looking at this with some definitions:

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Reinventing “Lean Thinking”

Reinventing “Lean Thinking”

Author(s):

President, EELI Group Inc.

Has Lean delivered its full promise to date? Observing the evolution of the “Lean Thinking” concept in the past 30 years in North America is very interesting. A few years back,  the (yet another new) term “LEAN” was coined and brought forth, which I found fit perfectly in describing the main thrust of the philosophy and what the driving methodology was intended to achieve. 

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The Decision Model: Recent Advances

The Decision Model: Recent Advances

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices.It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.

Presenter Bio

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How BPM Enables Transformation: Part 2

How BPM Enables Transformation: Part 2

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

See a demo of how upfront analysis maps the organization and processes and then optimizes them.

The presenter demonstrates the cycle of identifying the process, goals and strategies of the organization from the enterprise architecture perspective moving down into the business process analysis.

See a demo of how upfront analysis maps the organization and processes and then optimizes them.

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BPM Project Best Practices

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Learn how to align the promise of BPM with your current process initiatives. This will be an interactive workshop where participants share their past experiences in BPM and identify pitfalls and best practices. Additionally, participants will break out into team to develop BPM strategies based on use case scenarios.

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How To Make The BPM Promise A Reality

How To Make The BPM Promise A Reality

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Learn how to align the promise of BPM with your current process initiatives. This will be an interactive workshop where participants share their past experiences in BPM and identify pitfalls and best practices. Additionally, participants will break out into team to develop BPM strategies based on use case scenarios.

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Business Decision Execution Environment

Business Decision Execution Environment

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.

Tomer Srulevich, VP Professional Services and Business Development, Americas at Sapiens

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The Decision Model: An Introduction

The Decision Model: An Introduction

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Introduction to The Decision Model and its latest advances

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.