Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Business Rules and the Business World

Business Rules and the Business World

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.

Presenter Bio

read more
BPM Results and Key Success Factors

BPM Results and Key Success Factors

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

BPM can deliver levels of transparency, productivity and accountability across your business. To achieve this, you must start with understanding the actionable, practical and proven steps for process improvement success. People usually focus on individual projects when implementing BPM versus considering the entire enterprise.

BPM can deliver levels of transparency, productivity and accountability across your business. To achieve this, you must start with understanding the actionable, practical and proven steps for process improvement success.

People usually focus on individual projects when implementing BPM versus considering the entire enterprise. Focusing on the enterprise ensures assets can be leveraged outside of a single project.

The technologies, methodologies for adoption and real-world best practices from successful companies discussed in this workshop will leave you with a formula for BPM success to start the transformation at your company.

read more
Case Study: United Airlines Lessons Learned in Transformation

Case Study: United Airlines Lessons Learned in Transformation

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

United Airlines discusses initial challenges when you start a project and the things that the tool and methodologies do to make it work.  Learn how and why United Airlines chose the tool and how United Airlines moved forward and integrated the tool to support its BA domain.

read more
How BPM Enables Transformation

How BPM Enables Transformation

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

See a demo of how upfront analysis maps the organization and processes and then optimizes them.

The presenter demonstrates the cycle of identifying the process, goals and strategies of the organization from the enterprise architecture perspective moving down into the business process analysis. The key purpose is to identify which processes make sense to automate.

read more
BPM In Action

BPM In Action

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

See BPM in action from a discovery, implementation and optimization standpoint.

A core component of BPM is the ability to streamline and automate business processes, providing the flexibility required to compete in today’s complex and fast-paced environment. Process automation allows you to transform manual, disjointed activities into streamlined, repeatable ones with consistent results, saving you time and optimizes costs to make the most of your investments.

read more
Visibility and Analytics for Continuous Process Improvement

Visibility and Analytics for Continuous Process Improvement

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Statistics and trends illustrate the perfect storm of ever-increasing complexities and IT challenges colliding with business goals and the need for increased agility. Neil features several use cases and success metrics.

Businesses are struggling to meet the challenges of today’s dynamic business network: rising customer expectations, rapid economic swings, and new global competitors require business agility to respond faster to change.

read more
Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

Speaker(s):

Editor & Founder, DBizInstitute.org, BPMInstitute.org & BAInstitute.org

In Faster Cheaper Better Hammer and Hershman study both the successes and the failures of many companies—both what they had done and not done—to identify where they had run aground or what had made their efforts bear fruit. These in-depth case studies of Hammer and Company clients who used process methods include:

read more
Balanced Approach to Process Metrics

Balanced Approach to Process Metrics

Author(s):

President and CEO, FMT Systems Inc.

As business process management understanding matures within organizations, new challenges will arise. Sometimes it helps to know how other disciplines have addressed similar issues as it avoids the “reinventing the wheel” syndrome. For the last decade forward thinking organizations have conducted reviews of their business processes and taken steps to streamline them, i.e., minimize the “handoffs” between business units. For publicly traded companies, Sarbanes-Oxley has increased the complexity of business processes and prevented the streamlining of certain processes.

read more
A Business Executive’s View of Business Architecture

A Business Executive’s View of Business Architecture

Author(s):

President, TSG, Inc.

Business architecture is a game changing discipline that allows a business to establish a common vocabulary, shared vision, and level of transparency that facilitates initiatives ranging from mergers and acquisitions to deployment of new strategic business models. Even as business architecture success stories emerge, the message has been slow to penetrate the executive suite. This article discusses why business executives should strongly consider business architecture as a way of overcoming many of the complex obstacles inherent in today’s dynamic business environment.

read more
Future with BPM: Cost Vs Benefits & Strategies

Future with BPM: Cost Vs Benefits & Strategies

Author(s):

VP - Strategist, BNYMellon

A Prominent factor of international business today is its strategic direction.  Global firms are competing with a wider variety of business and operational strategies and with more complex operational strategies today compare to 12 years before.

This makes more challenging for global operation to deploy same model for its internal business where economic and market conditions are different. This can resolved by providing a unique national strategy and dedicated modification of key activities for each major country; this facilitates customizing the business around each countries market.

A global business and operational strategy world is considered as signal market where corporate goals are common. This brings international operations to tough spot of performing as stand-alone entity.

read more
Case Study: Improve Service Quality By Automating Document Processing

Case Study: Improve Service Quality By Automating Document Processing

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Nearly 55 million people depend on the French National Health Insurance Fund, CNAMTS. Learn how CNAMTS leverages case management to reduce paper and processing times while improving service quality.

Download this case study and learn:

  • How document capture helps speed processing and eliminate errors
  • The key steps that drive workflow acceleration
  • How case management supports worker decisions by providing information in context
read more
Implementing Process Modeling from Scratch

Implementing Process Modeling from Scratch

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This white paper describes concepts and techniques for unraveling business complexity to arrive at trusted and well-managed process models. Various aids to process analysis and modeling are examined, including the role of a repository to improve organization and governance of the model information.

read more
How to Plan and Design for Case Management Projects

How to Plan and Design for Case Management Projects

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This white paper discusses:

  • Increase process efficiency with automated solutions that employ composition rather than custom coding.
  • Best practice design phases for organizations planning case-based application development.
read more
7 Things to Know When Choosing a Case Management Solution

7 Things to Know When Choosing a Case Management Solution

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This Evaluation Guide helps you compare and separate true intelligent case management platforms from BPM systems and other solutions that offer a lot on the surface, but very little underneath.



  • The seven critical capabilities of intelligent case management

  • What technical questions to ask of all vendor solutions

  • Which solution is right for you

read more
The Decision Model: Breaking Barriers in Real-World Projects

The Decision Model: Breaking Barriers in Real-World Projects

Author(s):

Managing Partner, Knowledge Partners International LLP

The number of successes with The Decision Model is escalating.  Organizations are using The Decision Model to solve a range of business challenges and opportunities including some we did not expect.  Therefore, this month we summarize three real world projects to illustrate how organizations are using decision models and how quickly project teams are delivering them.  

read more
SOA and Service Catalogues

SOA and Service Catalogues

Author(s):

Principal Consultant, J Moe Associates

A recent survey suggests that two thirds of large organisations are looking to implement a service catalogue in the next few months.  However, the same survey also stated that less than half could articulate what benefit the service catalogue would be to the business.  Looks like we are in a classic technology hype cycle!

read more
The Business Architecture Core Artifact

The Business Architecture Core Artifact

Author(s):

Enterprise Business Architect, Independent Consultant

Just about any serious Business Architecture (BA) discussion these days will include some reference to a model or artifact within the BA approach.  This article will discuss what the author believes is the “core artifact” of the Business Architecture.

read more
Why Process Sounds Stupid

Why Process Sounds Stupid

Author(s):

Faculty Member, BPMInstitute.org and President, i4 Process

Are you ready to get started improving work flow but just don’t know how? Do you want to build a process based culture? Do you want to buy a BPM suite? These are a few of the questions that organizations ask at one time in their development.  But when to address these questions and how to address them depends on your purpose and company culture. And they can’t all be addressed at once.

This article is in two parts:

read more
15 Minute Guide: Improving Worker Productivity With Case Management

15 Minute Guide: Improving Worker Productivity With Case Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Learn how case management can help you reap the benefits of automation in environments where people, information, and process collide—dramatically improving workflow and worker productivity.


Download this 15-Minute Guide and learn:



  • The 4 secrets to improving knowledge worker productivity

  • The 3 common characteristics of case-based processing

  • How real customers benefit from intelligent case management

read more
Creating Value With BPMN: A Business Users Perspective

Creating Value With BPMN: A Business Users Perspective

Author(s):

President, Perfect Pages

There has been a lot of debate lately about the usefulness of BPMN (Business Process Model and Notation) to business managers. Some say that it’s too complicated and unintuitive and that it’s better suited to IT people. Others say business managers must spend time learning to read BPMN notation to find it more useful. Then there are those who say they use a sub-set of BPMN symbols to simplify models so that business managers can understand them. What’s more, little is said in the debate about the process modeller’s skills.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.