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15 Minute Guide: Improving Worker Productivity With Case Management
Learn how case management can help you reap the benefits of automation in environments where people, information, and process collide—dramatically improving workflow and worker productivity.
Download this 15-Minute Guide and learn:
- The 4 secrets to improving knowledge worker productivity
- The 3 common characteristics of case-based processing
- How real customers benefit from intelligent case management
Creating Value With BPMN: A Business Users Perspective
There has been a lot of debate lately about the usefulness of BPMN (Business Process Model and Notation) to business managers. Some say that it’s too complicated and unintuitive and that it’s better suited to IT people. Others say business managers must spend time learning to read BPMN notation to find it more useful. Then there are those who say they use a sub-set of BPMN symbols to simplify models so that business managers can understand them. What’s more, little is said in the debate about the process modeller’s skills.
The Role of Leadership in Improving Operations
Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. Confronted by current and anticipated business challenges, incremental improvements to operations, while still important, will no longer be sufficient to gain advantage. This presentation outlines the needed evolution in leadership attitudes and behaviors in key operational areas. This presentation is based on Andrew Spanyi’s book – Operational Leadership – and it builds upon concepts introduced by Dr. John Kotter, Dr. G.
The Art and Practice of Business Transformation
Organizations have grown so complex in recent years that it is difficult to visualize or understand how all of the parts fit together. At the same time, executives want to reshape and transform their organizations to be more competitive and more customer centric. This requires that executives across business units view issues and solutions from a shared, enterprise-wide perspective. Business Architecture maps and documents the essence of the enterprise. Visualizing a business through architectural disciplines is not entirely new.
Manage Enterprise Change with Business Architecture
Business Architecture is never as critical as during times of great change. Great change shifts the very enterprise structures on which we usually rely to manage most other change. It can alter organizational structures, such as during mergers, acquisitions, joint ventures, and restructurings. It can alter process structures, such as during major system implementations, corporate initiatives, and regulatory imperatives. While times of sweeping change are unavoidable, the quality and speed with which we manage change determines our success.
Business Process Management For Dummies, IBM Limited Edition
Are you ready to tackle Business Process Management (BPM) for your enterprise? Do you want to improve efficiency, enhance agility, and also be more profitable? If so, you’ve come to the right place.
BPM is an approach toward managing how an organization operates so it better meets the needs of clients. BPM enables organizations to be more efficient and more capable of change. BPM is exactly what your organization needs to meet the challenges of the modern business climate.
Smarter Business Planning & Transformation
For decades, corporate executives and department managers have complained about the frequent budget overruns and schedule delays of complex IT business planning and transformation projects. The fact that these costly undertakings often fall short of providing the expected business objectives only serves to increase their frustration. Underlying causes include the complexities of modern organizations, intricacy and size of applications, as well as miscommunication between business, operational and IT experts who each speak their own jargon.
Tenet Healthcare Boosts Agility And Adaptability With SmartBPM
Each year the Federal government doles out millions to healthcare providers in improper payments for Medicare and Medicaid. To cut improper payments, the government stepped up efforts recently to root out risk, fraud, and compliance throughout the system. As part of the effort, the government closely audits healthcare providers for fraudulent and non-compliant billing practices. Where the government finds inconsistencies in a provider’s practices, it takes action by forging corporate integrity agreements (CIA) between with the providers.
Working Collaboratively Improves Business Processes and Accelerates Results
Today’s organizations are seeking to improve accountability and put more structure around their businesses, in order to respond more effectively to rapidly changing requirements. While getting those requirements right is important, communication about the requirements is also very important, requiring a dialogue between IT and the business users. For many organizations that is a challenge – but it is a challenge that can be overcome. And there are some tools that, once implemented, can make that dialogue between IT and ‘the business’ a happier conversation.
Search Frameworks and Engines – Unleashed
The details include search engine core components that work under the hood in tandem to generate the search results based on user requirements. Who are these core components? What’s their purpose in Search and answers to all these you would find in this artifact. A brief summary of package products and a list of search engine packages that are available out of box. This document is a consolidation of the search engine and frameworks and a write up on package search engine from FAST ESP.
Defining the Business Capability – A Cheat Sheet
A business capability defines “what” a business does at its core. This differs from “how” things are done or where they are done. Business capabilities are the core of the business architecture(i). Before I go further, let me say that this is not an article on the importance of the business capability or capability mapping. If you have doubts about this, read some of the other posted articles or white papers on the topic to build your familiarity. This article is for those of you who already understand the value of business capability mapping and need to go to the next stage.
Anatomy of Software Frameworks
This document emphasis on the variety of frameworks development approaches and their categorization and then walks thro’ the Visual Studio framework creating process. At the end it contains a case study of framework targeted for a telecommunication companies.
Software Tools for The Decision Model – Part 2
This article assumes knowledge of the Decision Model.
Appian BPM Suite Speeds Transformation, Creates Competitive Advantage
Learning to compete on time is the key to surviving in intense marketplaces. Businesses that can’t do this risk being overtaken by more agile competitors or failing altogether. Appian BPM Suite 6.5 helps businesses compete in tough marketplaces. This integrated suite lets companies quickly transform operations and achieve the agility they need to survive in today’s marketplaces.
The Business Case for Business Architecture (BA)
Many companies are considering or beginning a Business Architecture (BA) initiative. Most likely in the early stages of the initiative, it is treated as “exploratory” in nature or perhaps as a “pilot” project. Various BA approaches are analyzed, articles and books are reviewed and training classes are attended. After some serious examination of the available information, it is necessary to put forward a business case for the “strategic” BA initiative. At the BrainStorm conferences, many attendees are asking “How do you build a business case for Business Architecture (BA)?
Standardization or Flexibility- Partners or Enemies?
You probably know experts who state that standardization is critical for work and information processes. They dogmatically declare that you get reduced variability, cost reduction, better quality, and consistency across the organization with standardization. In fact if you don’t have standardization you can’t make improvements because people and business units do the process differently to start!
SOA and Process Modelling
Being an ardent advocate of most things BPM and SOA, I am constantly disappointed, but not surprised, to find IT departments investing in development and integration tooling to support SOA that stop short of anything that contains the word ‘process’ in it. E.g. Process Modeller, Business Process Management, Process Engine, etc.
The Role of Organizational Change Management in BPM and the Selection of a BPMS
Organizational Change Management (OCM) does many things with regard to change initiatives: it raises awareness, manages impact, mitigates resistance, and helps improve adoption. And while these benefits should apply to any change initiative, it is my experience that organizations invest in OCM primarily for technology changes that they expect to have a profound impact on the way they do business.
Business Model Generation and BA
I start with this question: “Is Business Architecture (as well as EA) only for the old and the flabby?” By that I mean old and flabby enterprises, not old and flabby architects! I would say (and I would love to see counter evidence) that the practice of BA and EA has been concentrated on the larger institutions among us – the Fortune 1000 corporations, the mandated practices in Federal and State governments in the U.S., etc.
C2B 2.0 – Check Your Cheese Here…
In this market scenario, protecting the consumers from falling prey to counterfeit products becomes one of the primary tasks of business processes. It not only helps consumers get the real value for their money, but also helps the businesses to build their brand value and trust.
