Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Truths and Myths About Integrated Process and Rules Management

Truths and Myths About Integrated Process and Rules Management

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Many companies agree that Business Process Management along with Business Rules Management are a powerful combination for process improvement within an organization.  But some approaches to integrating process and rules management are more effective than others.  This presentation takes a quick look at truths – and myths – about integrated process and rules management.  We will recommend and demonstrate one particular approach that maximizes flexibility and ease-of-management as your process improvement program scales across the enterprise.

read more
The Hybrid SDLC

The Hybrid SDLC

Author(s):

Managing Partner, Knowledge Partners International LLP

The purpose of this article is to provide project managers and business analysts an example of a hybrid system development life cycle (i.e., combination of agile and waterfall). Much discussion has transpired on the virtues of agile and waterfall approaches. Successes and failures can be claimed on both sides. Depending on the conditions of the project, advantages of one approach can be cited over the other. So enters the Hybrid SDLC that considers both approaches for all or portions of the project.

read more
The Decision Model

The Decision Model

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Chapter 4: Changing the Game: BPM and BDM

Because business logic is such an important but overlooked business asset, the Decision Model delivers significant value to all activities that involve important business decisions. Therefore, the Decision Model’s impact is significantly wide-spanning business and IT projects and strategic to operational business issues. This chapter presents insights into the impact that the Decision Model has had on BPM and BDM and some insights into the future.

read more
BPM: Toolbox for a Bionic Enterprise

BPM: Toolbox for a Bionic Enterprise

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Towards a Bionic World

Whatever at individual or social level, our biologic functions are more and more supported, if not replaced, by technology. Sometimes to mitigate physical or sensory deficiencies through mobility aids or improvement of auditive, visual capacities. In other occasions, electronics offer opportunities that our biological configuration cannot assume, at least for the time being all this evolution is transferring human processes from the biologic or physical world to another electronic or virtual one.

read more
Improving the Business Operation – A Mixed Job

Improving the Business Operation – A Mixed Job

Author(s):

Managing Principle, Wendan Consulting

Business operations and their IT support are built to deliver effective outcomes from a variety of activities. Although, most companies have used focused projects to improve the cost and quality of different parts of the business, many managers believe that operations are not really designed for efficiency. Part of the problem is that over years of efficiency driven piecemeal change in both business and IT areas, the overall processes have often deteriorated and their effectiveness has often become questionable.

read more
Three Secrets to Engaging Business and IT in Business Process Management

Three Secrets to Engaging Business and IT in Business Process Management

Author(s):

Faculty Member, BPMInstitute.org and President, i4 Process

BPM is unique in offering so much promise while being so generally ignored. Even among companies that actively pursue some level of process improvement, only a few have a process based management structure. At least one reason for our tepid impact is our failure to model an enterprise-wide perspective in the initial launch of process improvement efforts. Gartner Inc. reports that in North America IT leads 42% of the BPM efforts and the Business leads 58% of the efforts.

read more
Process Management Center of Excellence: Who Does What?

Process Management Center of Excellence: Who Does What?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

1. INTRODUCTION

Organizations have been trying to define who will be accountable for process management tasks[1]. This definition can: improve business performance; balance the power distribution among organization units; and engage important and different internal stakeholders. My previous articles provide guidelines on how to design the process center of excellence – PCE [3] [5]. This article provides guidance to support the decision on which organization unit can be responsible for the activities in the process management value chain.

read more
Modeling a Net-Centric Department of Defense (DoD) Enterprise using BPMN 2.0

Modeling a Net-Centric Department of Defense (DoD) Enterprise using BPMN 2.0

Author(s):

Assistant Vice President/ Chief Engineer, Alion Science and Technology

If a picture is a worth a thousand words, a standardized model is definitely worth multiple pages of a requirement specification. Business and IT have long used tabular descriptions, flowcharts and other means to capture and describe how their business processes are run, but if a modeling format has to go beyond being just a sketch, it requires a standardized, non-proprietary notation which can be uniformly understood by all.

read more
Passing the Torch

Passing the Torch

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In First Things First, I made a case for partitioning the front end of the development process into a concept planning phase and a detail design phase. In effect, this separates the “what” from the “how” in the process of creating and giving form to an idea.

The value of this is multifold:

read more
Making Financial Services More Responsive

Making Financial Services More Responsive

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This webinar will discuss how to make your financial service organization more responsive to customers, opportunities and threats through event-driven processes in business process management (BPM). This will include the importance and meaning of events relative to a business process and the links between BPM and complex event process (CEP).

read more
The Service Oriented Architecture Enterprise Architecture Framework (SOA~EAF)

The Service Oriented Architecture Enterprise Architecture Framework (SOA~EAF)

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Enterprise Architecture as a practice has been around for some time now. Many companies have reached a level of sophistication and maturity within their EA practices. They are well established with EA policies and governance institutionalized throughout the company.

read more
Managerial drive for BPM Automation (Pillar Four)

Managerial drive for BPM Automation (Pillar Four)

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

“The management drive is the support and commitment of a company’s senior management, at the time to think and take the first and last step in a BPM tool process automation. This is the fourth pillar of importance for macro phases: process modelling, process construction testing, adjustments and/or changes to business rules.

read more
4 Keys to Unlocking Operational Performance

4 Keys to Unlocking Operational Performance

Author(s):

Managing Director, Technology Blue, Inc.

Operational performance has become widely accepted as a critical success factor for companies across many industries. It is best described as the level at which all business units in an organization work together to achieve core business goals.

There are understandably many articles and texts dedicated to operational performance management. Many companies have created departments and job functions focused on translating the value of business assets into higher performance. However for those who are just beginning the journey there are undoubtedly more questions than answers.

read more
Business Architecture: Status Quo or Game Changer?

Business Architecture: Status Quo or Game Changer?

Author(s):

President, TSG, Inc.

We frequently debate the question of who owns business architecture, but this question hides a more fundamental issue that can dramatically impact the value proposition of business architecture. Motivation and intent will ultimately determine if business architecture is a “game changer” or just another management discipline delivering incremental improvements to the status quo.

read more
Organizational Culture to BPM Automation (Pillar Three)

Organizational Culture to BPM Automation (Pillar Three)

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

“The culture of paper in a business today is still considered important, as a means of support and evidence of any activity carried out within an established process. The change into a culture oriented to the use of information technology is mainly based on the commitment of the end user to live in an environment of automated activities and operational activities within the process where paper is used mainly in necessary control processes.

read more
SOA and Service Management

SOA and Service Management

Author(s):

Principal Consultant, J Moe Associates

Within the world of SOA the term service management usually refers to the control and orchestration of the invoked service (web. Business, composite, etc.), usually called SOA governance.

read more
Instituting Change

Instituting Change

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This article may seem at times like a rant. It’s not meant to be. It just deals with the frustration that all of us who innovate in the development of planning processes feel when the most rational, carefully-planned, sure-fire, absolutely-self-evident advanced planning methods fail to stick in an organization!

read more
Being Intelligent with SOA: Using SOA to Lay the Foundation of your Business Intelligence (BI) Initiatives

Being Intelligent with SOA: Using SOA to Lay the Foundation of your Business Intelligence (BI) Initiatives

Author(s):

Assistant Vice President/ Chief Engineer, Alion Science and Technology

SOA purists might scoff at using SOA for integration [1], but for many enterprises, Service Oriented Integration (SOI) remains one of the prime motivations for embarking on the SOA journey. Agreed SOI by itself doesn’t achieve the avowed goals of agility or elimination of redundant IT infrastructure, but it helps the enterprise address real concerns, now. The SOA Manifesto [2] states that Business value is of higher priority over technical strategy; hence easier integration with SOA is a valid goal of a SOA initiative.

read more
Manage the People or Manage the Process?

Manage the People or Manage the Process?

Author(s):

Faculty Member, BPMInstitute.org and President, i4 Process

When you are trying to handle a problem, make an improvement, change the culture, or implement a key strategy where do you go first – to manage the people or manage the process?

Consider these four scenarios. Would you approach the situation by managing the people or managing the process? Rate each one against the 5 criteria and think about why you selected the rating. We will come back to these four scenarios at the end at the end of the article and consider them further.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.