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Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Unlocking the Door to Web Service Security

Unlocking the Door to Web Service Security

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Many companies have embraced the concepts of Service Oriented Architecture (SOA) at least to the point of creating a few Web Services that are consumed by different applications. Embracing the use of SOA often comes about when an Enterprise Architect is sitting in a kickoff meeting and the need to reuse some critical data foundation functionality, such as Customer Relationship Management (CRM) or Master Data Management (MDM)—through the use of a service interface rather than replication of a nightly batch feed—arises.

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Retailers Gain Fast Payback and Long-Term Value with Business Process Management

Retailers Gain Fast Payback and Long-Term Value with Business Process Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Retailers around the world are at in important inflection point. Pressure emanating from the global economic downturn has only exacerbated an already tough, competitive environment. Retailers are making business decisions today that will have far-reaching ramifications. It is clear that those that identify how to increase information technologies’ impact on business performance, reducing costs and increasing revenue, will have a tactical and strategic advantage.

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How to Combine Lean Six Sigma, SOA & BPM To Deliver Real Business Results

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.

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Converging Business Architecture (BA) Approaches

Converging Business Architecture (BA) Approaches

Author(s):

Enterprise Business Architect, Independent Consultant

Business Architecture approaches and methods are improving, becoming more formal and standardized as evidenced by the Business Architecture Working Group (BAWG)(1) under the auspices of the Object Management Group (OMG). As with any developing approach or method, a variety of ideas, techniques, terms, expressions and definitions, some old and some new, will emerge. This is most assuredly true for the Business Architecture (BA), as well!

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Research Brief: BPM and Government

Research Brief: BPM and Government

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It reviews the challenges associated with automating government processes such as correspondence tracking, case management, project management and permit applications that involve integration with a variety of information systems. Many government business transformation initiatives involve replacing a manual, paper-based process with an automated, electronic document-based one. The Research Brief reviews the best practices associated with this business transformation.

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Leaning Your Organization – Does that Mean Cutting Jobs?

Leaning Your Organization – Does that Mean Cutting Jobs?

Author(s):

Faculty Member, BPMInstitute.org and President, i4 Process

Lean is not about cutting jobs to the bone. Rather it is about getting your operation “svelte and fit”, doing more with less, being in the ‘flow’ zone and delivering what the customer values.

Lean is a term coined by James Womack and Daniel Jones in their book Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Lean is the term they gave to the principles they observed at Toyota. These principles enabled employees to eliminate wastes, minimize variation through standardization, and increase value in the eyes of the customer.

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Decisions and Complex Event Processing

Decisions and Complex Event Processing

Author(s):

Managing Director, Technology Blue, Inc.

Complex event processing (CEP) continually evolves as a technology to help organizations react to various business conditions such as threats and market opportunities. CEP technologies excel at taking raw, voluminous amounts of event data, accumulating it, correlating it and aggregating it in forms that facilitate critical decision-making.

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11 Habits for Highly Successful BPM Programs

11 Habits for Highly Successful BPM Programs

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits. 

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Interactive Q&A – A Standard Approach for Process Documentation

Interactive Q&A – A Standard Approach for Process Documentation

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Every year, CIO’s and COO’s rank “Improve Business Processes” as a top priority for their organizations. So why aren’t more organizations diving in, documenting their processes and driving improvement? In short, because it’s hard. Most companies don’t have a standard approach for process definition and documentation. Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company’s processes to help improve business processes across 15 domestic and 5 international call centers.

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The business value of event processing: preparing the path

The business value of event processing: preparing the path

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today, organizations are taking advantage of the “real time” availability of electronic events, and using event processing technology to both improve operational business efficiency, and drive business optimization – instrumenting and analyzing business activity to drive decisions radically more transparently and efficiently.

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How the Texas Education Agency is Driving Process Transformation with Business Rules Management

How the Texas Education Agency is Driving Process Transformation with Business Rules Management

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Texas Education Agency (TEA) is responsible for providing leadership, guidance and resources to help schools meet the educational needs of all students.

Today the agency is driving process transformation by enabling business area subject matter experts to manage and maintain business rules within their processes. By enabling business users to manage rules, changes and modifications can be made rapidly whether it’s for new departmental policies or new education legislation.

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It’s Time: Ditch your Business Rules

It’s Time: Ditch your Business Rules

Author(s):

Managing Partner, Knowledge Partners International LLP

Larry was at the headquarters of one of the largest industrial organizations in the U.S. and his task, on behalf of a business rules technology vendor, was to understand why this client had decided to replace his client’s technology with a package. The decision could not have been taken lightly – this was a custom built order processing system, a huge system by any measure. It had been built but ten years previously at a cost that ran into eight figures. By the vendor’s count it contained over 20,000 rules.

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Research Brief: BPM and Security

Research Brief: BPM and Security

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It reviews the security challenges associated with automating processes that involve sensitive and company-confidential documents and protecting the intellectual property of digital assets involved in business processes.

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Achieving Organization Agility Using Decision Management

Achieving Organization Agility Using Decision Management

Author(s):

Faculty Member, BPMInstitute.org and CEO and Principal Consultant, Decision Management Solutions

In today’s marketplace it is imperative that companies are creative about how they manage and evolve their business processes. Achieving agility is a critical organization driver for organizations eager to reduce time to market, foster innovation, and tackle complexity. Business rules help automate the decisions essential to the organization’s business processes – reducing manual steps, delays, and opportunities for errors. Decision management is the business discipline that best leverages business rules and puts analytics and optimization to work in every transaction.

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Systems Engineering for the Process Age – Creating systems to adapt to agile business

Systems Engineering for the Process Age – Creating systems to adapt to agile business

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In the previous article “Process-oriented Systems Paradigm for the Process Age”, I discussed the concepts that will shape process-oriented systems in the Process Age. In this article I will discuss how these concepts influence the development of systems. Some of the terms used here have been described in the previous article.

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Enterprise Change Equations

Enterprise Change Equations

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

1. Approaches to ECE.

The change of such a complex system as Enterprise has to be considered at least from three perspectives:

  • The philosophical equation of inevitable change.
  • The business equation of embracing vs. ignoring change
  • The human equation of Enterprise change success.
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Guerrilla SOA

Guerrilla SOA

Author(s):

Principal Consultant, J Moe Associates

About 15 years ago I came across ‘The Guerrilla Marketing Handbook’ by Jay Conrad Levinson. The concept was to create branding and lead generation through unconventional and small scale activities and events that could have as much impact as a large seven figure advertising campaign. Unfortunately, a lot of people took this as an excuse to commission irritating and humourless “viral” internet campaigns churned out by clueless marketing agencies. However, the concept of getting maximum results from minimum resources has stuck with me.

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The Business Process Management DNA, a need for the “big picture”

The Business Process Management DNA, a need for the “big picture”

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

A DNA carries the biological instructions that define, compose and create unique species. Molecules come together in a unique combination to form a “code” that defines a cell’s characteristics in an organism, and shape what the cell in intended to do. This article is not about genetic engineering, nor is it about medicine. However, it is about trying to lay out the DNA roadmap for what Business Process Management (BPM) should encompass in an organization.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

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Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
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  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.