Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Bringing BPM and SOA Together for Maximum Business Value

Bringing BPM and SOA Together for Maximum Business Value

Author(s):

Research Director, MWD Advisors

The combination of Business Process Management (BPM) and Service-Oriented Architecture (SOA) has been the subject of a great many magazine column inches and conversations in the past couple of years. Most commonly, the relationship is seen primarily as one of technical complements – where BPM is seen as a way to make it easier to create composite applications from services, and SOA is seen as a way to make it easier to integrate automated processes with existing applications, systems and data sources.

read more
Process-oriented Systems Paradigm for the Process Age

Process-oriented Systems Paradigm for the Process Age

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In the previous article “Integrated Business Management in the Process Age”, I discussed the concepts that will shape businesses in the Process Age. In this article I will discuss how process-oriented concepts and systems engineering practices can be used in a process-oriented engineering methodology.

-o00o-

In the previous article “Integrated Business Management in the Process Age”, I discussed the concepts that will shape businesses in the Process Age. In this article I will discuss how process-oriented concepts and systems engineering practices can be used in a process-oriented engineering methodology.

-o00o-

read more
BPMS Watch: Engaging the Business in BPM

BPMS Watch: Engaging the Business in BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As BPM begins to expand beyond isolated projects to mainstream programs at the division or enterprise level, there is a need to engage a far greater number of business people in the effort. That’s not easy, and achieving it is going to require significant change in the way BPM is practiced.

The most important role for business is probably documenting current-state business processes and analyzing them for possible improvement. But conventional practices in this area are inefficient and inherently small-scale.

read more
The Role of the Business Architect in Organizational Change Management

The Role of the Business Architect in Organizational Change Management

Author(s):

Business Architect Executive, Independent Consultant

As a Business Architect, I look at the business with the same eye for structure that I had when I worked in IT. So the first time a client asked me to develop a formal Organizational Change Management program for them, my thought was “What does a Business Architect know about organizational change management?” Not being one to back away from a challenge, I immediately set out to answer my own question.

read more
Overcoming Real-World Challenges to Business Improvement: How Continuous Process Optimization Leads to Topline Business Value

Overcoming Real-World Challenges to Business Improvement: How Continuous Process Optimization Leads to Topline Business Value

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This Solution Brief highlights the reality versus fantasy of business improvement. It showcases how real-world incremental process optimization can be achieved to deliver real revenue increases and innovation. This paper focuses on the process improvement lifecycle and how Business Process Management (BPM), both as an approach and a technology, changes the status quo in order to put the power for innovation and improvement back into businesspeople’s hands.

read more
Process Management Center of Excellence: Three Different Managerial Models

Process Management Center of Excellence: Three Different Managerial Models

Author(s):

President, TSG, Inc.

1. INTRODUCTION  

Organizations have been searching different ways to improve their process performance. In search of excellence, some changes can be done in their managerial patterns and practices. As stated in my previous article [9], organizations have sought concepts and guidelines towards structuring a process center of excellence – PCE [3][5]. However, there is a need for choose which managerial model will guide the PCE design and implementation. This article presents three different managerial models.

read more
Bottom Up / Top Down

Bottom Up / Top Down

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

For those who think about design and innovation, a relatively exotic argument has been going on for a while. The issue is about how best to structure the overall innovation process. Do you look first for the grand concept and then derive details for a full system solution? Or do you first seek individual insights about proposed system functions, environments and users, and then integrate ideas to an overall grand concept? In essence, should the creative process be one of deduction or induction?

read more
Implementing SOA: Total Architecture in Practice

Implementing SOA: Total Architecture in Practice

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

If you are an architect responsible for a service-oriented architecture (SOA) in an enterprise, you face many challenges. Whether intended or not, the architecture you create defines the structure of your enterprise at many different levels, from business processes down to data storage. It defines the boundaries between organizational units as well as between business systems. Your architecture must go beyond defining services and provide practical solutions for a host of complex distributed system design problems, from orchestrating business processes to ensuring business continuity. Implementing your architecture will involve many projects over an extended period, and your guidance will be required.

Download the free chapter from “Implementing SOA: Total Architecture in Practice” today.

Click here to learn more or purchase this book. 

read more
Enterprise BPM

Enterprise BPM

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The purpose of this article is to give some insights on what business process modeling means at enterprise level. Despite the fact that many initiatives start with a project based approach in a very limited part of the business, the investment is much lower and the success rate is higher when you start a top down approach. This article will provide a definition of enterprise business process modeling, and its main building blocks.

read more
Research Brief: BPM and Insurance

Research Brief: BPM and Insurance

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization’s business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.

read more
Believable ROI for SOA

Believable ROI for SOA

Author(s):

Principal Consultant, J Moe Associates

The SOA bandwagon has been trundling on for about ten years now and, if you believe Gartner (and why not?) SOA has passed the Peak of Inflated Expectations, dived to the Trough of Disillusionment, and is currently climbing the Slope of Enlightenment, on its way to the Plateau of Productivity. Industry estimates are that the journey for most companies is at least another 3 – 5 years. There are a small number of published success stories for SOA, and I am sure a large of unpublished horror stories.

read more
Lincoln Trust: Our Evolution from Document Workflow to BPM

Lincoln Trust: Our Evolution from Document Workflow to BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

A few years ago, Lincoln Trust Company (formerly Fiserv Investment Support Services) was faced with a familiar document management problem – their manual process for handling financial documents could not keep up with over 100,000 documents coming in each month, resulting in growing backlogs, long processing times, and the inability to find documents when needed.

read more
Starting the Journey towards Process Based Management

Starting the Journey towards Process Based Management

Author(s):

Process Strategist, Process Strategy Group

At each BrainStorm BPM Conference, there is constant discussion around how organizations can improve their processes and move to a process focus. This is not new. A focus on the process dimension of work and process-centered improvement approaches has been on most organization’s radar screens since the 1993 release of Reengineering the Corporation by Michael Hammer and James Champy.

read more

BPMS Watch: IBM Takes BPA to the Cloud

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

“Cool” is not a word I would normally apply to IBM’s BPM software, but for the new BPM BlueWorks offering announced at Impact this week, the term is appropriate. IBM bills BPM BlueWorks as a BPM community in the cloud, and it is that, plus a lot more. Actually, I think its greatest immediate impact could be to transform the market for business process analysis (BPA) tools.

read more

Is SOA Governance a Confused Mess or Competitive Weapon?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The concern about SOA governance has ratcheted up as enterprises are aggressively looking for ways to get more value out of their existing services and resources (which is a perennial promise of IT solutions).  In perusing the increasing commentary on the topic, it seems to me that SOA governance – what it is, its goals, its success requirements, its solution requirements, etc – is highly dependent on the perspective of the people involved.

read more
The Business Architecture Ecosystem & Metamodel

The Business Architecture Ecosystem & Metamodel

Author(s):

President, TSG, Inc.

Business architecture ties together a diverse ecosystem that represents your enterprise from a wide variety of perspectives. These include strategies, tactics and goals; business units; semantics and rules; capabilities, value chains and processes; projects and initiatives; and customers and suppliers. These business “artifacts”, along with the relationships among these artifacts, are the essence of business architecture. The complexity of most organizations is such that the business ecosystem cannot be readily visualized by the individuals managing and working within that ecosystem. By representing business artifacts in the business architecture metamodel, the ability to visualize complex business ecosystems becomes a reality.

read more
Learn How the US Treasury Manages Consumer Complaints Using BPM

Learn How the US Treasury Manages Consumer Complaints Using BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This webinar showcases how government agencies are using Business Process Management (BPM) to overcome the challenges of a shrinking economy, while still delivering, and improving, services.

In response to a heightened sense of citizen engagement, government agencies are striving to deliver improved transparency in addition to quality services. At the same time, shrinking budgets demand that agencies do more with less.

read more
Do you know your BPMS Usage Patterns?

Do you know your BPMS Usage Patterns?

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage patterns. An enterprise class BPMS must support these usage patterns, in addition to being scalable and highly reliable.It is important to understand these usage patterns and make sure that your enterprise BPMS meets all of them.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.