Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
The Corporate Strategy, Business Architecture and IT

The Corporate Strategy, Business Architecture and IT

Author(s):

Enterprise Business Architect, Independent Consultant

The Corporate Strategy defines the mission, vision and long-range objectives for conducting the business and achieving enterprise success. The Business Architecture (BA) is a blueprint of the enterprise built using architectural disciplines to improve performance. Development of the Business Architecture is a strategic initiative, not a departmental undertaking, not the pet project of a middle manager nor the latest priority of the week. The purpose of the BA is simple and clear; it is a tool used to improve enterprise wide performance as required by the strategy.

read more
3 Steps for Moving from BPM Projects to BPM Programs

3 Steps for Moving from BPM Projects to BPM Programs

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The successes of initial BPM projects and pilots have given companies the confidence and vision to take their BPM efforts to the next level – moving beyond that first project to a broader program encompassing multiple projects that are part of a larger business process improvement initiative. This whitepaper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how”.

read more
Flexibility by Design: Adapting to Changes at Run-Time in SOA Implementations

Flexibility by Design: Adapting to Changes at Run-Time in SOA Implementations

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Flexibility and agility are two adjectives that we always want associated with the systems, services, and enterprise applications that we build. Business processes and requirements change over time, and we need service consumers and providers to be able to easily adapt to such changes in an enterprise SOA. After all, flexibility and agility are typically “selling points” for SOA and we need to meet these expectations. In practice, adapting to change is very doable, but it can be difficult.

read more
BPMS Watch: The Next Innovation in BPMS

BPMS Watch: The Next Innovation in BPMS

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

One of the most successful innovations of the BPMS vendors to date has been incorporation of process modeling within the suite. Process modeling used to be a standalone business activity, requiring expensive proprietary tools that gave little thought to any automated IT implementation.

read more
Automated Process Discovery: How to Jump Start BPM Initiatives

Automated Process Discovery: How to Jump Start BPM Initiatives

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Where does one start with a BPM initiative?  The traditional approach involves significant investment in time and resources to map out processes, the outcome of which is often delayed and inaccurate. Join Keith Swenson, Fujitsu’s Chief Architect, as he demonstrates how Automated Business Process Discovery helps companies: -Visualize existing business processes – in less than two weeks.  -Identify process bottlenecks, steps that get repeated, and “loop-backs” in processes.

read more
Top Down Business Execution

Top Down Business Execution

Author(s):

Chief Story Teller, TopSigma

A plan is not enough

A few months back, my wife mentioned that we had not had a family vacation in years, and it’d be good if I can plan something that the whole family would enjoy.

I got to work on it immediately. There are so many wonderful places to visit; so I took a systematic approach to cull down the list to a manageable few destinations. My research included talking to friends, browsing the web, and reading travel books. Finally, I hand the answer – Rome it’ll be. I have always been fascinated with ancient civilizations.

read more
Lowering Administrative Costs with Oracle BPM

Lowering Administrative Costs with Oracle BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Hear first how the Supreme Court of Louisiana, the state’s highest court, needed to provide secure and standardized workflow and collaboration services for a community of justices and staff, and its external legal community. They wanted a central, online collaborative BPM system to process legal issues and address pressing challenges after Hurricane Katrina as well as increase justice and staff productivity.

Next get a sneak peek at the next release of the product that the Supreme Court of Louisiana used – Oracle BPM, version 10gR3!

read more
Why a Business Analyst Must Understand Business Process and Procedures

Why a Business Analyst Must Understand Business Process and Procedures

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The first time I heard the phrase business process reengineering was over ten years ago, and I was a system analyst working with a utility industry software vendor.  A California locality had purchased our product to address Y2K issues, and automate all the city services. When I arrived at my client, I found that some of the city services were automated, some were not, and I had to determine a way to fit the manual approach into the system.

I found myself wearing multiple hats, and using my journalism training, which enabled me to research and identify the right people, determine a method of relating while building trust, and eliciting the necessary information to define the current and eventual future state of the processes and impacts to workflow with the new system.

read more
Discovering & Hiring Collaborative Leaders

Discovering & Hiring Collaborative Leaders

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Many companies which have begun applying lean or agile practices in their work place are now finding they need to reconsider who they hire to fill the more collaborative and facilitative roles required by those methodologies. Unfortunately, most companies believe they can magically transform their firm into a highly productive and enjoyable place to work by asking traditionally trained managers to simply apply a few new practices like value mapping, iterative development and an intense focus on quality. 

read more
Best Practices for Driving Visibility Across the Global Supply Chain

Best Practices for Driving Visibility Across the Global Supply Chain

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today’s supply chains are increasingly complex, with global pressures placing additional burdens on speed and efficiency. Since the supply chain is the life blood of your company, you can’t forecast and manage it effectively if you can’t see what’s happening. That’s why true real-time demand and supply visibility is critical to optimizing supply chain performance.

read more
Business Architecture Tackles Complex, Horizontal Business Challenges

Business Architecture Tackles Complex, Horizontal Business Challenges

Author(s):

President, TSG, Inc.

Senior management wants to get serious about consolidating and managing customer information. Customer contact and related information is scattered across dozens of business units, each of which updates and manages this information in unique, nontransparent ways. Continuing the current piecemeal approach to customer management, however, creates severe roadblocks to servicing customers more effectively, streamlining operations and competing with other companies in your industry.

read more
BPM SaaS Is Here – Is It a Storm Cloud For IT?

BPM SaaS Is Here – Is It a Storm Cloud For IT?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Some time ago during a discussion on ITtoolbox.com, I theorized about BPMS Cloud as the last, ultimate step, providing the final means to transition to a post-IT era.

read more
SOA Architecture Considerations

SOA Architecture Considerations

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

An important part of analyzing necessary capabilities for a future Service Oriented Architecture (SOA) and Enterprise Interoperability environment is to envision, explore and lay out the core architectural principles and templates of a holistic service-based organization. By defining a notional landscape of patterns and best practices, a clearer picture of the integration between application architectures and integration architectures can be developed.

read more
SOA Governance for the Organization: Best Practices for Getting Started

SOA Governance for the Organization: Best Practices for Getting Started

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

SOA governance is crucial to building, managing, and maintaining a successful SOA implementation – indeed, without governance, well-intended SOA pilot projects spiral into chaos when they go operational. We have all seen it before – an organization spends a lot of money developing services, and they prematurely declare success when everything works well in the lab.

read more
Smart (Enough) Systems

Smart (Enough) Systems

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today’s business trends are driving organizations to build systems smart enough to cope with the demands of a more complex world. As a result, organizations must automate and improve far more of the decisions underpinning day-to-day business operations. They must treat these decisions as a corporate asset in the same way they treat their data as one -perhaps even more so. These decisions are too numerous and cumulatively too important to be handled in an ad hoc manner. Decisions (or at least the definition of a good decision) change rapidly and influence your organization’s behavior. A new systematic approach called enterprise decision management is needed.

Download “Enterprise Decision Management” from “Smart Enough Systems” (2007) by thought leaders James Taylor and Neil Raden to learn more.

read more
The Nature of Operational Decisions

The Nature of Operational Decisions

Author(s):

Faculty Member, BPMInstitute.org and CEO and Principal Consultant, Decision Management Solutions

In previous articles we introduced Business Decision Management and answered some of the most frequently asked questions about it. Business Decision Management involves the automation and improvement of operational business decisions.  This leads us to the topic of this article – what is different about operational decisions and other kinds of decisions?

First, let’s consider the kinds of decisions that organizations must make to succeed.

read more
Business Process Leadership (BPL)

Business Process Leadership (BPL)

Author(s):

Managing Partner, Chaosity, LLC

The acronyms associated with BPM seem to grow in quantity year by year while the essence behind them grows at a much, much slower pace.  If we cut through all the jargon, we can get to the simple truths. In this article, we’ll discuss one such fundamental truth – business requires both leadership and management to succeed. You can’t overlook or over-value one or the other; they have a symbiotic relation in any business, business function or business process.

read more
Surviving the Business Architecture Center of Excellence

Surviving the Business Architecture Center of Excellence

Author(s):

Business Architect Executive, Independent Consultant

I have had the pleasure of leading several Business Architecture Centers of Excellence (CoE). They have not always been called that, however. Centers of excellence have been around for a long time but with regard to Business Architecture they have only been around for a couple of years.

When we formed those centers of excellence we did not have a blueprint or any kind of reference model. What we had was a need to see the big picture of where the business needed to go. We knew the strategy and we understood the goals and objectives.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.