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Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Achieve Business Process Analysis Success by Combining the Simplicity of Microsoft Visio® with the Power of Telelogic System Architect®

Achieve Business Process Analysis Success by Combining the Simplicity of Microsoft Visio® with the Power of Telelogic System Architect®

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Telelogic System Architect/Process IntegratorTM is a creative and unique solution that allows Visio modelers to continue to work with their preferred program while bringing their models under the wider and more powerful business analysis umbrella of System Architect. These models become available to business and enterprise architects who are involved in a core business improvement or enterprise architecture initiative that align IT with business needs. This paper shows how you can achieve business process analysis success by creating a modeling environment for everyone.

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Business Process Management – If You Have a Hammer

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As a trainer and advocate of standard process languages and standards for metrics I frequently talk to companies that don’t do classic manufacturing; services providers like banks, insurance companies, software companies, etc. Their observation is that they like the value of the standard reference models  (SCOR¹, CCOR and DCOR) but they are too manufacturing oriented: “We buy and sell DIY hardware and tools, we don’t make them” and “we provide banking services, we don’t make or ship money”.

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When Thinking Service Design…

When Thinking Service Design…

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Within the world of SOA, services are the building blocks, and at the lowest level of the stack. SOA is an architectural style supporting loosely coupled services that enable the construction of many systems that are technology-agnostic. Services become the base of an SOA, and while some are abstract existing “legacy services,” others are new and built for specific purposes.

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The Big Six Sigma Myths

The Big Six Sigma Myths

Author(s):

Faculty Member, BPMInstitute.org and Principal Consultant, Marvin M. Wurtzel & Associates, Inc.

Six Sigma has an attractive value proposition. Increase profits and improve customer satisfaction through more effective and efficient business processes. What company could say no to this idea? But, the Six Sigma methodology often is associated with daunting myths that prevent companies from taking advantage of its potential. For example, it’s assumed that Six Sigma is strictly for manufacturing processes, doesn’t work with Business Process Management (BPM).

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Innovation? It’s the Customer, Stupid!

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

“It’s the economy, stupid,” was a phrase in American politics widely used during Bill Clinton’s successful 1992 presidential campaign against George H.W. Bush. It was coined by Democratic Party strategist James Carville in order to keep the campaign on message. Today, just substitute “the customer” for economy, to keep your business innovation strategy on message. Since 2000, innovation has become all the rage in business, and for good reason now that we are competing in a high-change global economy.

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BPM/SOA Market Consolidates

BPM/SOA Market Consolidates

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

BPM Strategies

This article originally appeared in the members-only quarterly BPM Strategies Magazine. Join today to receive your own copy.

The convergence of the BPM and SOA markets continues to make news this year and the pace of consolidation has increased in recent months.

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BPMS Watch: BPMN Training Revisited

BPMS Watch: BPMN Training Revisited

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

When I launched my course “Process Modeling with BPMN”, I discussed in this column why so many people beginning to “do” BPM were looking for training in modeling, and why that was especially needed for BPMN. Now, having delivered the training for five months, I have a better appreciation of BPMN’s strengths and limitations, a better understanding of what students really want, and what they really need to know about BPMN modeling.

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Effective Case Management

Effective Case Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Almost all government and commercial organizations practice some form of case management. The “Effective Case Management” white paper defines case management, explains how case management is conducted today in many government agencies, and reveals how to overcome the challenges associated with administrative, investigative, and litigative case management.

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Transforming the Management of Government

Transforming the Management of Government

Author(s):

Editorial Director and current Faculty Member, BPMInstitute.org

Truly transforming the management of government business requires both an architectural and process-oriented approach. This transformation is the strategic goal of the 2001 Presidential Management Agenda (PMA) and is enabled by the Federal Enterprise Architecture (FEA). The Business Reference Model (BRM) is one of five reference models in the FEA and is the first layer of the FEA and it is the main viewpoint for the analysis of data, service components and technology specified in the FEA. It is also the primary reference model that establishes the relationship with BPM.

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BPM without BAM is like a plane without an instrument panel

BPM without BAM is like a plane without an instrument panel

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business Activity Monitoring (BAM) has become an essential technology component of a Business Process Management (BPM) solution.  After all, what could be more helpful than viewing real-time information about process performance? How about the ability to automatically trigger corrective actions?  Or, better yet, being able to diagnose issues before they take place? Just as a pilot wouldn’t fly a plane without being able to view, diagnose and correct its systems, you shouldn’t consider automating processes without being able to have a complete

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BPM without BAM is like a plane without an instrument panel

BPM without BAM is like a plane without an instrument panel

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business Activity Monitoring (BAM) has become an essential technology component of a Business Process Management (BPM) solution.  After all, what could be more helpful than viewing real-time information about process performance?  How about the ability to automatically trigger corrective actions?  Or, better yet, being able to diagnose issues before they take place?  Just as a pilot wouldn’t fly a plane without being able to view, diagnose and correct its systems, you shouldn’t consider automating processes without being able to have a complete understanding of how they

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Modeling the True Business Architecture

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

It has been said that one picture is worth a thousand words, but the veracity of this ancient maxim is radically understated when it comes to modeling the business architecture. Indeed, a well-modeled business architecture is worth its weight in gold, not to mention market share.

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SOA Watch: Is Your Enterprise Architecture Healthy?

SOA Watch: Is Your Enterprise Architecture Healthy?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Working directly on SOA projects, as an independent, I’m exposed to many more organizations than when I was building technology. As such, I see some common patterns or issues emerging.

The largest and most disturbing issue is the fact that there seems to be a huge chasm between the traditional enterprise architecture crowd and those looking at the value of SOA. Indeed, enterprise architecture, as a notion, has morphed from an approach for the betterment of corporate IT to a management practice, at least for some.

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FlowCentric 3.5

FlowCentric 3.5

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Established in 2000, FlowCentric is a small privately held BPMS supplier headquartered in the UK, with regional entities serving Europe, North America, Middle East and Africa, and Asia/Pacific. Most product development is done in South Africa. The FlowCentric product is based on and heavily leverages Microsoft’s evolving BPM platform based on .Net and Windows services. FlowCentric is a Microsoft Gold Certified Partner with ISV, Business Process and Integration and Information Worker competencies.

The FlowCentric BPMS is intended to be used by business analysts and consultants without programming. The FlowCentric solution provides a single user interface that is simple enough that even unskilled staff can use easily. The product is primarily sold through channel partners, and is aimed at “supporting partner consultants to define, develop, deploy and maintain composite process applications, to extend the functionality of ERP, CRM and other business management applications.”

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Take Your Visio® based Business Process Analysis Project to the Next Level

Take Your Visio® based Business Process Analysis Project to the Next Level

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Are you engaged in or investigating an enterprise wide business process analysis initiative? Need to convince your Visio process modelers to migrate to a more structured environment?

The success of your business process analysis and enterprise architecture depends on the quality of your models. But if your users are modeling without structure and controls, then their models are probably unrelated, non-standard and disparate. Many organizations use Microsoft Visio®, a convenient solution for part-time business modelers.

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Getting Started with Business Process Management

Getting Started with Business Process Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The set of ideas, tools, and techniques that deal with business processes, known in short as Business Process Management (BPM), has been around for a couple of decades. Even though forward-thinking professionals in business and IT recognize the importance of BPM, it does not get the mainstream attention it deserves. Large-scale ERP and client/server implementations absorb the attention of IT departments and distract the innovators.

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Process Optimization for the Real World

Process Optimization for the Real World

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Many Business Process Management (BPM) vendors talk about how their software allows you to optimize processes with just the click of a button.  It’s a nice dream to believe in this “Nirvana” extending to processes outside your immediate scope of control, but the reality is that most people find that their corporate cultures do not empower just one person alone to change thresholds, adjust approval levels, or make wholesale changes to longstanding business processes. In most cases, process involves collaboration and involves other groups and decision-makers.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

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  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
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    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

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  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

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  • Operational Excellence Specialist
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OpEx Professional Certificate

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  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

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  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

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  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

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  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

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  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.