Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.

SOA Governance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

SOA needs to be grounded in reality of making money, reducing costs and managing change. These are business imperatives. Left unchecked, SOA can become an exercise in doing very clever technical stuff for no business gain. SOA governance helps to guide IT resources to where they can be best applied. It can also help to identify areas of utility where costs can be minimised.

Ideally, it should be planned for and baked into SOA from the start.

read more
Master Data Management – Creating A Unified Business Vocabulary for SOA

Master Data Management – Creating A Unified Business Vocabulary for SOA

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Creating a unified data architecture is a key component of any enterprise SOA initiative. Rapidly building business services requires achieving a common vocabulary across disparate business systems (i.e. common definitions of “customer,” “order,” “product,” etc.).

This Round Table will explore the available approaches to enable the rapid design of such a vocabulary. The strategic agility objectives of SOA are complemented by the similar objectives employed by MDM.

read more

Aligning Organizational Performance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Alan Ramias is a Partner of the Performance Design Lab (PDL). He has had 25 years of experience in performance improvement and organization effectiveness.

Alan Ramias is a Partner of the Performance Design Lab (PDL). He has had 25 years of experience in performance improvement and organization effectiveness. Alan joined The Rummler-Brache Group in 1991 and led major successful performance improvement engagements within Fortune 500 companies. Upon leaving RBG, Alan founded his own consulting company, where he continues to practice in the field of performance consulting. He is also involved in several organizational restructuring initiatives in the U.S. and Asia.

Ramias maintains that achieving organizational results depends on two things: measuring the right processes for performance feedback, and managers knowing what to do with the feedback they receive.

read more
BPMS Watch: Learning to “Do” BPM

BPMS Watch: Learning to “Do” BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Recent research by Professor Yvonne Antonucci of Widener University turned up an amazing finding.  Her survey of 146 companies involved in BPM attempted to answer the question, “Is there a gap between current and needed process skills in organizations today?” What she found was a whopping 54% of companies said they wanted to send employees to external BPM training but were “unable to find appropriate training mainly because they did not know what training was needed.”

read more
Enabling the Process-Driven Agile Enterprise

Enabling the Process-Driven Agile Enterprise

Speaker(s):

Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org
Editorial Director and current Faculty Member, BPMInstitute.org

What do Business Process Management, Service-Oriented Architecture, Business Architecture, Business Rules and Organizational Performance all have in common? Well, besides the obvious…

BPMInstitute.org and SOAInstitute.org research shows that companies are planning to marshal these technologies and methodologies together into a comprehensive strategy, platform and discipline.

What do Business Process Management, Service-Oriented Architecture, Business Architecture, Business Rules and Organizational Performance all have in common? Well, besides the obvious…

BPMInstitute.org and SOAInstitute.org research shows that companies are planning to marshal these technologies and methodologies together into a comprehensive strategy, platform and discipline. One that will enable organizations to make better business decisions – more quickly – both in the short term and the long term.

read more
Next-Generation BPM: Creating the Strategic Enterprise

Next-Generation BPM: Creating the Strategic Enterprise

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In its simplest form, business process management (BPM) is the definition, modeling, execution, automation and management of business processes. Organizations worldwide use BPM to coordinate workbetween people and systems, with the ultimate goal of improving organizational efficiency, responsiveness and reliability.

read more

Agility in the Real World: How BPM Helps Minimize Handoffs, Improve Quality and Gets Your Goods to Market Faster

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Much has been written about businesses transforming into “agile enterprises.” But beyond the pie in the sky buzzwords, what does this mean for companies striving to bring world-class goods or services to the market? In a global economy, many feel as if they are in a race to the bottom – squeezing cost out of every possible angle to support increasing competition and capture channel attention.  But this doesn’t seem like the path to more innovation.

read more
BPA Can Reduce Cost and Complexity

BPA Can Reduce Cost and Complexity

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Though related, business process automation is not business process management, which is designed to coordinate workflow among IT systems and humans.

read more

Business-Driven SOA

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

We hear about “Business Driven SOA” so much that it’s almost a cliché. And, like most clichés, we don’t really know what it means. If SOA is not that well understood, making it business driven is even more elusive. In this article, I’ll describe what business driven SOA is, and illustrate this with an example.

First, let’s start with what it’s not. It’s not web services. From the business perspective, we don’t care what technology is used to implement SOA. We can expand on this principle and say it’s not an SOA platform or product suite (sorry vendors).

read more

Best Practices in Business Process Management

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Watson says the most important thing in running a BPM pilot is to find and develop measurable results and benefits you can use. The pilot needs to directly address cycle times, unit costs, or some other meaningful information that justifies running the pilot program.

There are a number of elements to the application strategy for BPM projects. The most critical element is the current state assessment. This should not include staff functions, which have little customer impact. Large impact opportunities should be targeted, along with opportunities that are easy to prove.

read more
Can Six Sigma and Business Process Management Co-Exist?

Can Six Sigma and Business Process Management Co-Exist?

Author(s):

Faculty Member, BPMInstitute.org and Principal Consultant, Marvin M. Wurtzel & Associates, Inc.

One of the most powerful ways to improve business performance is combining business process management (BPM) strategies with Six Sigma strategies. BPM strategies emphasize process improvements and automation to drive performance, while Six Sigma uses statistical analysis to drive quality improvements. The two strategies are not mutually exclusive, however, and some savvy companies have discovered that combining BPM and Six Sigma can create dramatic results.

read more

After Requirements: Is the BA Done?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

What is the role, if any, of the Business Analyst (BA), once the requirements are done? What happens after weeks or months have been spent eliciting and analyzing requirements for the project? Documents are finished; reviews are completed; approvals are recorded; the requirements are “done”. But, is the BA done? Not if you want high quality, cost-effective solutions.

read more
First Thing’s First

First Thing’s First

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Why is it that the “what” part of new product development gets such scant attention in the development process? What a new product should be is a question seldom seriously explored. In the world of advanced planning, the notion of “concept” is pretty narrowly constrained. True development of a new concept more often than not is ignored in favor of detailed investigation of variations on already-formed ideas introduced intact at the beginning of the process!

read more
SOA with Six Sigma Methodology: A Process for E-business Development

SOA with Six Sigma Methodology: A Process for E-business Development

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

SOA is a “thinking process” rather than an architecture tool or a method framework.

Six Sigma is a measure of quality that strives for perfection. It is attributed as a disciplined, data-driven approach and methodology for eliminating defects. It is also a way to enable the evaluation / re-evaluate of an organization / project’s financial benefits and to verify them.

read more
BPMS Watch: What is Case Management?

BPMS Watch: What is Case Management?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As I prepare to update my BPMS Report series, task number one is taking a fresh look at the process types or “use cases” that guide the evaluation analysis. 

read more

Making the Transition to Services Engineering

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Brett Champlin is the President of the Association for Business Process Management Professionals (ABPMP.org) and a Senior Process Consultant with a large insurance company. He has led business process transformation projects for the last 15 years. Champlin is also on the adjunct faculty at Roosevelt University and the University of Chicago.

Champlin is a pioneer and advocate of the new field of “services engineering”. In the last two hundred years, we shifted from a primarily agricultural-based economy to a manufacturing-based economy because of the industrial revolution.

read more
Business Architecture: Leveraged in Strategic IT Planning

Business Architecture: Leveraged in Strategic IT Planning

Author(s):

Business Architect Executive, Independent Consultant

Considering the forum in which this article is published, I think it is safe to say that anyone reading it already knows the value of Business Architecture. I hope we also share the opinion that the IT Architecture is secondary to the Business Architecture: the business is the driver, not IT.

That is nice theory, but it hasn’t been reality for quite some time. New technology trends emerge, people with an eye for technology see the benefits, and they sell the idea of implementing the new technology based on those benefits.

read more
Converging BPM and Business Rules Maturity Models

Converging BPM and Business Rules Maturity Models

Author(s):

Co-Author of The Microguide to Process Modeling in BPMN 2.0, www.tomdebevoise.com

 Readers of the Business Rules topic section have probably found Barbara von Halle’s writing on the Rules Maturity model RMM. The model depicts an enterprise’s staged understanding of business rules and their progressive benefits. The model starts with stage zero, no recognition of importance of formal processes of managing policies and corporate guidance through business rules. In short, the stages are:

read more
Making Intelligence Actionable: Business Process Management and Business Intelligence

Making Intelligence Actionable: Business Process Management and Business Intelligence

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Are your BI systems loaded with untapped potential that can increase your company’s success? Make all that intelligence actionable with process management solutions and boost performance metrics by magnitudes.

Download this informative solution brief, “Making Intelligence Actionable: Business Process Management and Business Intelligence.”

Enterprises combining BI & BPM report significant performance gains and efficiencies. See how!

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.