Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.

After Requirements: Is the BA Done?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

What is the role, if any, of the Business Analyst (BA), once the requirements are done? What happens after weeks or months have been spent eliciting and analyzing requirements for the project? Documents are finished; reviews are completed; approvals are recorded; the requirements are “done”. But, is the BA done? Not if you want high quality, cost-effective solutions.

read more
First Thing’s First

First Thing’s First

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Why is it that the “what” part of new product development gets such scant attention in the development process? What a new product should be is a question seldom seriously explored. In the world of advanced planning, the notion of “concept” is pretty narrowly constrained. True development of a new concept more often than not is ignored in favor of detailed investigation of variations on already-formed ideas introduced intact at the beginning of the process!

read more
SOA with Six Sigma Methodology: A Process for E-business Development

SOA with Six Sigma Methodology: A Process for E-business Development

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

SOA is a “thinking process” rather than an architecture tool or a method framework.

Six Sigma is a measure of quality that strives for perfection. It is attributed as a disciplined, data-driven approach and methodology for eliminating defects. It is also a way to enable the evaluation / re-evaluate of an organization / project’s financial benefits and to verify them.

read more
BPMS Watch: What is Case Management?

BPMS Watch: What is Case Management?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As I prepare to update my BPMS Report series, task number one is taking a fresh look at the process types or “use cases” that guide the evaluation analysis. 

read more

Making the Transition to Services Engineering

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Brett Champlin is the President of the Association for Business Process Management Professionals (ABPMP.org) and a Senior Process Consultant with a large insurance company. He has led business process transformation projects for the last 15 years. Champlin is also on the adjunct faculty at Roosevelt University and the University of Chicago.

Champlin is a pioneer and advocate of the new field of “services engineering”. In the last two hundred years, we shifted from a primarily agricultural-based economy to a manufacturing-based economy because of the industrial revolution.

read more
Business Architecture: Leveraged in Strategic IT Planning

Business Architecture: Leveraged in Strategic IT Planning

Author(s):

Business Architect Executive, Independent Consultant

Considering the forum in which this article is published, I think it is safe to say that anyone reading it already knows the value of Business Architecture. I hope we also share the opinion that the IT Architecture is secondary to the Business Architecture: the business is the driver, not IT.

That is nice theory, but it hasn’t been reality for quite some time. New technology trends emerge, people with an eye for technology see the benefits, and they sell the idea of implementing the new technology based on those benefits.

read more
Converging BPM and Business Rules Maturity Models

Converging BPM and Business Rules Maturity Models

Author(s):

Co-Author of The Microguide to Process Modeling in BPMN 2.0, www.tomdebevoise.com

 Readers of the Business Rules topic section have probably found Barbara von Halle’s writing on the Rules Maturity model RMM. The model depicts an enterprise’s staged understanding of business rules and their progressive benefits. The model starts with stage zero, no recognition of importance of formal processes of managing policies and corporate guidance through business rules. In short, the stages are:

read more
Making Intelligence Actionable: Business Process Management and Business Intelligence

Making Intelligence Actionable: Business Process Management and Business Intelligence

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Are your BI systems loaded with untapped potential that can increase your company’s success? Make all that intelligence actionable with process management solutions and boost performance metrics by magnitudes.

Download this informative solution brief, “Making Intelligence Actionable: Business Process Management and Business Intelligence.”

Enterprises combining BI & BPM report significant performance gains and efficiencies. See how!

read more

SOA Governance: Adoption and Best Practices

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Governance has been defined as: “the art and discipline of managing outcomes through structured relationships, procedures and policies.” Governance plays an important part in the adoption and ongoing operation of any SOA initiative. It enforces compliance with the architecture and common semantics, and facilitates managing the enterprise wide development, use and evolution of services.

When discussing SOA governance, it is important to make sure that everyone is on the same page about what type of governance they are referring to.

read more
BPM is Not the Same as BPR

BPM is Not the Same as BPR

Author(s):

VP & Distinguished Analyst, BPM Research, Gartner Inc.

In the late 1980s, Michael Hammer and James Champy published a bestselling book, Reengineering the Corporation, promoting the idea that radical redesign and reorganization of an enterprise was necessary to lower costs and increase quality so American businesses could become more competitive.

read more
Transitioning to Services Engineering

Transitioning to Services Engineering

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In past columns, I have discussed the idea of services engineering, the importance of understanding businesses as service providers, and the characteristics of different types of services. This column looks at the challenges of measuring and managing process performance in services industries.

read more

The Marriage of Process and Data Governance: Key to BPM and SOA Initiatives’ Success

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business Process Management (BPM) and Service Oriented Architecture (SOA) initiatives can either be easy or difficult depending on your approach.

At first glance BPM and SOA offer a very good value proposition. However, the more you learn, the more you discover that everything is not exactly as expected.

BPM and SOA initiatives are made up of process and data.  Too often, a lack of focus in one area or the other occurs and has pervasive effects on business results.

read more
The Greatest Innovation Since the Assembly Line

The Greatest Innovation Since the Assembly Line

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

 The most profound innovation since the assembly line is staring us right in the face. But we don’t see it because we are so busy looking for something else. For most of us the word “innovation” still conjures up images of amazing new gadgets such as technology to turn water into gasoline, black boxes to project moving 3D holograms from our TV sets, and bio-tech breakthroughs that reverse the aging process.

read more
Extending the Business Value of SOA through Business Process Management

Extending the Business Value of SOA through Business Process Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

SOA and BPM are two of the most talked-about business initiatives: both promise to help companies create new value from existing investments, reuse efforts across many projects, and achieve new levels of agility. But where SOA focuses on creating a more flexible architecture, BPM applies that architecture to optimize the way actual work gets done. Download this complimentary white paper now to discover SOA’s relationship with BPM, including the impact BPM has on SOA -and vice-versa.

read more
Committing to the Business Architecture

Committing to the Business Architecture

Author(s):

Enterprise Business Architect, Independent Consultant

BPMInstitute.org and BrainStorm Group hosted Business Architecture (BA) events at their conferences in San Francisco, Washington, D.C. and New York in 2006. Interest in BA across all industries is growing with attendance at all BA presentations increasing. The conference attendees are coming prepared with excellent questions, expecting answers and seeking information about BA initiatives.

read more

The Quick Win Team Interview with Juanita Lohmeyer, TELUS Communications

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

TELUS is a leading national telecommunications company in Canada, with $8.4 billion of annual revenue and 10.4 million customer connections including 4.7 million wireless subscribers, 4.6 million wireline network access lines and 1.05 million Internet subscribers. The company’s strategic intent is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.

read more
BPMS Watch: Measure Then Model? An Alternative Process Lifecycle

BPMS Watch: Measure Then Model? An Alternative Process Lifecycle

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

BPM users are familiar with the process lifecycle. It starts with process modeling. Business analysts document the as-is process, and analyze its shortcomings – handoff inefficiencies, exception handling, inconsistent application of policies and rules. From the model they can define KPIs for the process and estimate their value using simulation analysis. Then they model proposed process improvements, and project the expected benefit using simulation, before committing resources to the implementation.

The next step in the standard lifecycle is process design.

read more

Can your Enterprise See, and Mashup, the Emerging Web?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Web 2.0 is one of those marketing words I don’t like to use that often, but unlike SOA 2.0, the Web 2.0 is a reality. It’s really a change in platform at its essence, but there are also many social issues there as well…information sharing, collaboration, and social networking to name a few. But can your enterprise see the emerging Web?

What’s important to remember is that there is a huge resource that is being created on the Web these days.

read more

Where It Begins: The Super-System View

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In a bulletin last year I wrote about the value of defining an organization’s processes by using a Processing System Hierarchy, which identifies and links “levels” of process, starting with the external environment and then cascading down through the organization’s value chain, primary processing systems, key processes and sub-processes, and finally down to individual performers. In this article I am focusing where the Hierarchy starts.

At this topmost level is what we at the Performance Design Lab (PDL) call the “Super System” view.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.