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Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Visualize Progress

Visualize Progress

Author(s):

Chief Story Teller, TopSigma

Perpetual development

I slid the CD into the drive, and clicked the ‘install’ icon on my Windows XP system. The percentage complete indicator showed 5%, 35%, 78%, 91%, 99%, all within the first 20 seconds, and then stood at 99% for about 3 minutes.

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Collaborative Business-IT Architecture Realignment

Collaborative Business-IT Architecture Realignment

Author(s):

President, TSG, Inc.

IT architectures are merely a reflection of what business units have been requesting for decades. As the business changed, so too did the IT environment. Unfortunately, complex and often redundant data and application architectures can no longer adapt to increasingly dynamic business requirements. Coupled with the fact that the business architecture itself may be ill suited to respond to industry dynamics, it is clear that enterprise architecture realignment must be a collaborative effort involving key business and IT stakeholders.

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Extending Processes Beyond the Edge Points of BPM

Extending Processes Beyond the Edge Points of BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Join us as we traverse the edge points of BPM with Adobe.

Realize the full potential of automating human-centric business processes. Streamline operations, enhance customer communications, and improve your organization’s ability to comply with regulations. Adobe process management solutions enable you to automate, manage, and track the processes that capture critical data and extend the reach of core business applications.

Join us as we traverse the edge points of BPM with Adobe.

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Business Process Management – The Modeling Startup Kit

Business Process Management – The Modeling Startup Kit

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Ever been to the Ikea? Ikea has starter kits for those that are starting a life for themselves away from home. My cousin, an about-to-be-student, headed to the local Ikea and selected furniture, furnishings and kitchen ‘equipment’. At Ikea, as a starter he doesn’t have to figure out what he needs for his kitchen, he can just buy the starter kit and he will have everything to prepare his daily meals: pots, pans, containers, knives, spoons, and more. It is pretty much the same set I had when I started in college.

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When ECM Isn’t Enough?

When ECM Isn’t Enough?

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Too often BPM and ECM technologies are treated synonymously. However, BPM and ECM are in fact two very different technologies. While ECM technologies deliver content and document management capabilities, they do not generally provide the more relevant process-centric technologies that allow you to automate, measure and continuously improve processes.

Come hear featured Gartner research director, Toby Bell, discuss the value of process-enabled content. In this live discussion, Mr.

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The Rules for Smarter Business Processes

The Rules for Smarter Business Processes

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The value of BPM has been clearly demonstrated in its ability to model, orchestrate and report on both human and system-based workflows. A Business Rules Management System (BRMS) takes BPM to a new level of efficiency and sophistication through its ability to automate decisions within processes. Fair Isaac Corp. and Knowledge Partners Inc.

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Business Process Portfolio Management

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Bob Curtice, Associate Researcher for the Institute for Process Management, Babson College and Vice President for Performance with Improvement Associates LLC. Bob Curtice is the author of books and articles on database management, systems planning, and process improvement, including “Fundamentals of Process Management” and “Role of the Process Owner”.

Curtice said that cross-functional business processes yield the most important business results. The processes need to be managed end-to-end in order to achieve benefits for the entire organization.

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Coupling versus Cohesion…When to Leverage Services

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As I’m exposed more to integration projects I’m seeing two patterns of failure, first the ability to recognize the problem itself and thus understand the solution, and selecting the improper enabling technology and products. In other words, people are leveraging services as a point of integration where information is the proper choice, or leveraging information exchange when services interfaces are indicated.

Understanding these concepts is becoming more important as we move into more service-oriented solutions, including SOAs.

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There are no Agile Processes without Business Rules

There are no Agile Processes without Business Rules

Author(s):

President, Strategic Value Partners

While the days of internet time may have passed us by, the shift in focus to competition based upon the speed of innovation is here to stay. Organizations know that in the new business model, where work can be sent anywhere in the world to the low-cost provider, that one of the key competitive advantages they have is the ability to differentiate themselves with unique offerings. But even these new offerings have a shelf-life as other firms move to quickly imitate innovations.

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BPMS Watch: Bidirectional Interchange: The Next Step in Process Modeling

BPMS Watch: Bidirectional Interchange: The Next Step in Process Modeling

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

One of the fundamental promises of BPMS was supposed to be improved business-IT alignment through model-driven implementation. We’re headed in the right direction but the tools and standards don’t completely support it yet.

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Business Process Management Systems – Strategy and Implementation

Business Process Management Systems – Strategy and Implementation

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business Process Management as a management philosophy has only been discussed since the mid-1990s. This chapter explores the relationships of BPM to other process-focused management practices. The author depicts BPM as the convergence of previous process-focused management practices, such as Business Process Reengineering and Total Quality Management. The goals, principles, and practices associated with BPM are also discussed in this chapter.

This chapter is from Business Process Management Systems: Strategy and Implementation by James F. Chang. Copyright 2006 Auerbach Publications. Reprinted with Permission of the Publisher.

Click here to buy the book and see the Table of contents.

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Profiting from Compliance with SmartBPM

Profiting from Compliance with SmartBPM

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Taking a business process management approach to compliance provides the tools to comply with government standards, and also provides the infrastructure you need to better execute the key processes that power your business. Only an approach that fully fuses business rules with business processes can deliver true compliance. This white paper discusses the use of BPM to address compliance mandates such as Sarbanes-Oxley – enabling organizations to close the gap between mission and execution, and continually transform the way they do business.

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Managing by Exception

Managing by Exception

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Everybody has a story like this. You are in the supermarket and you choose what you think is the shortest line to check out. You slowly inch forward. Finally, you are next in line. You are almost out of there.

Oops. One of the items in the basket of the person in front of you doesn’t have a price tag.

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Collaborative Business-IT Architecture Realignment

Collaborative Business-IT Architecture Realignment

Author(s):

President, TSG, Inc.

IT architectures are merely a reflection of what business units have been requesting for decades. As the business changed, so too did the IT environment. Unfortunately, complex and often redundant data and application architectures can no longer adapt to increasingly dynamic business requirements. Coupled with the fact that the business architecture itself may be ill suited to respond to industry dynamics, it is clear that enterprise architecture realignment must be a collaborative effort involving key business and IT stakeholders.

read more
The Business Process Management Guide

The Business Process Management Guide

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The goal of this document is to help corporations of all sizes and across industries to identify areas where business process management (BPM) technology can offer the greatest return for their available resources today while providing a technology foundation to support future initiatives. Perfectly suited for organizations with limited IT resources and budget, this guide offers recommendations for advanced technology solutions that don’t require wholesale changes to legacy systems or a brand-new enterprise-wide strategic technology direction.

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Case Study: Finding the Best Process for Documenting Business Processes: Counting Accountants at Sears

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In 2004, Sears began a series of strategic projects to improve its operational effectiveness. One of the projects was to make process improvements at the Accounting Services Center. Dave Fleer, a Business Process Consultant for Sears, helped the Accounting Services Center improve its processes.

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Risk Management – Business Process Management Steps Up to the Challenge

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Why Risk Management is Top of Mind

Risk Management – this single objective is critical to the success of both commercial and government organizations. The need to proactively manage risk has increased in importance recently due to several factors – including high-profile business failures, government breakdowns in security and the rise in terrorism, and the increasing amounts of regulation being mandated by various governments.

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Using Interviews to Document Business Processes

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

There are many approaches to documenting business processes. These include group and individual interviews, white boarding, reviewing existing documentation, and job shadowing.

Interviewing the people doing the job is an effective method to understanding how a business process is currently done. Whether you are documenting the current state or future state, successful interviews require planning, communication and a high-degree of people skills and intuition. Following are some ways to ensure that your interviews achieve the desired results.

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Proven Steps to BPM Success

Proven Steps to BPM Success

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As more and more vendors enter the market and try to stake a claim to the BPM opportunity, a few leaders have emerged to create a new era of business process management – an era defined by solutions that combine flexibility with a full spectrum of process capabilities. An era defined by vendors partnering with thought-leading business and government organizations to look at processes in terms of their ability to drive organizational growth. The era of “breakaway BPM”.

In this Webinar, David Holliday, CTO for Advanced Management Technology, Inc.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.