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Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Using Business Architecture to Design Future Industries

Using Business Architecture to Design Future Industries

Author(s):

Director of Operations and Strategic Initiatives, Leidos

Have you heard the news? Space has become Big Business. Currently evaluated at around $350 billion, studies done by investment banks such as Goldman Sachs, Morgan Stanley and Bank of America Merrill Lynch predict that the global space economy could grow to $1 trillion or more in the 2040s. 

The signs that space has gone mainstream are in plain sight. Stephen Colbert and Neil deGrasse Tyson are riding around New York City in a Mars rover… Iridium Communications is planning to launch its final Iridium NEXT satellite using a flight-proven Falcon 9 Block 5 booster… Elon Musk’s rocket company is sending a Japanese billionaire and eight artists around the moon… The news making headlines in the social media are only the tip of the iceberg. Below the waterline, the space industry (appropriately called “New Space” – to distinguish it from the 20thcentury “old space”, which was mostly the domain of governments) is a place teeming with exuberance and ideas. 

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Changing the Organizational Leadership DNA to Support a Digital Business

Changing the Organizational Leadership DNA to Support a Digital Business

Author(s):

VP, PMO and BPE, BCBSNC

 “You can change everything about your business by changing your thinking about your business” – Zig Ziglar

Every day, I get up inspired and passionate about the opportunities in front of our company, to “Improve the health and well-being of our customers and communities”. This is our rallying call, our lifeblood, and our purpose that fuels our passion. This is the WHAT we are here to do, as we serve our State, as a Health Insurer with a mission and vision of service.

Being clear in the WHAT, with a strong mission, vision and strategy, is an important foundation. Equally important is the HOW we are going to get there. I have the privilege of leading the teams that serve as the Enterprise Business Strategy Activation arm and several change initiatives that are shifting how we think about the business. 

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Are Your Processes Hi-DEF?

Are Your Processes Hi-DEF?

Author(s):

Managing Director, Ephesus Consulting

Leading an organization requires managers to periodically take a step back and assess the organization’s operations to truly see the cards they have in their hand. An awareness of the current situation gives managers that critical understanding of their strengths and their deficiencies – necessities when plotting a future course of action. Without such knowledge, any strategy or plan floats without connection to reality and this is a surefire way to ensure confusion and chaos reign in the employee ranks. 

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Automating Daily Tasks With Robotic Process Automation (RPA)

Automating Daily Tasks With Robotic Process Automation (RPA)

Speaker(s):

Editor & Founder, DBizInstitute.org, BPMInstitute.org & BAInstitute.org
Faculty Member, DBizInstitute.org and Co-Founder, Digital Fast Forward
Faculty Member, DBizInstitute.org and Co-Founder, Digital Fast Forward

Join Gregg Rock, Clay Richardson and Cornelius Pone as they provide you an overview of where and when you can implement Robotic Process Automation (RPA) as well as demonstrate an actual bot automating an arduous task.

RPA is something you should consider if you are wanting to reduce risk, redundancy and errors and increase productivity and compliance by automating daily tasks such as the following:

  • Extract and enter form data
  • Log into multiple systems
  • Download reports
  • Change passwords

What is RPA
Robotic process automation (RPA) is the application of technology that automates workflows of administrative tasks and processes, leveraging artificial intelligence and machine learning to complete and manage more complex work and tasks. 

Find out how to build your own bots at the end of the webcast.

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The Value Creation System

The Value Creation System

Author(s):

Director of Operations and Strategic Initiatives, Leidos

The purpose of business is to create and keep a customer.”(Peter Drucker)

This article proposes a conceptual framework for describing business organizations as complex systems, much like live organisms, whose parts function in an orchestrated manner for the sole purpose of creating customer value. 

The impetus behind it was the growing realization that while most business publications focus on the tactical aspects of running a business (the “how” of the business), few tackle head-on are the foundational principles of strong business models (the “why” of a business). 

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Maximizing the Value of Your Product Backlog (Part Two)

Maximizing the Value of Your Product Backlog (Part Two)

Author(s):

Managing Director, Both Hemispheres, LLC

The Product Backlog is the heart of defining any Agile solution. The requirements that are identified in the Product Backlog drive the priorities that the Agile development team works on, they establish the scope of the delivered solution, and they ultimately determine the business value that the organization will receive from their Agile investment.

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Deploying Metrics in an Operational Excellence Initiative

Deploying Metrics in an Operational Excellence Initiative

Author(s):

Faculty Member, BPMInstitute.org and Principal Consultant, Marvin M. Wurtzel & Associates, Inc.

Implementing operational excellence so that the organization benefits is an important question that needs close examination. An operational excellence initiative requires many elements. The model requires the implementation of:

1. Program—What are you deploying and how will you manage it?

2. Leadership—How will leadership lead the program?

3. Processes—What will you be improving?

4. Measurements—How will you know when you are successful?

5. Projects—How will improvement work be parsed into actionable and manageable units?

6. People—After these steps have been thoroughly planned and evaluated, what you have learned will be the foundation for:

7. Strategy—How will you deploy the initiative?

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Going digital or going bananas

Going digital or going bananas

Author(s):

Founder & CEO, Elements.cloud

What is clear that every company, no matter what industry needs to “go digital” to reduce costs and improve customer experience.  For some industries, it is revolution rather than evolution. “Digital” is more than just driving efficiencies, it is reevaluating business models. As whilst digital can improve efficiencies it is eroding margins at a faster rate.

Nature is a great teacher. Think about the structure of plants and shells and the Fibonacci sequence. Or the strength of the honeycomb structure. These are math and engineering. But a bunch of bananas can teach us about going digital and business change. Seriously? 

A bunch of bananas

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Building an Enterprise Process Map (part 2 of 2)

Building an Enterprise Process Map (part 2 of 2)

Author(s):

Managing Director, Ephesus Consulting

In the prior article, Enterprise Process Map (Part 1 of 2), I promoted enterprise process maps as a tool to enhance operational clarity and create a shared view of a company’s capabilities. It is this shared perspective that accelerates business planning and improvement activities as the time to get everyone on the same page is vastly reduced. In lieu of such a foundational view, leaders setting strategy are essentially planning a road trip without awareness of the roads to the destination.

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Outsourcing: The Benefits of Utilizing Freelancers

Outsourcing: The Benefits of Utilizing Freelancers

Author(s):

Writer, Gum Essays

For many, the idea of offloading work onto others, especially people we don’t really know, is a difficult idea. The thought of entrusting a stranger with any part of our business seems like a disaster waiting to happen. But even the biggest and best find ways to delegate their workload, often to employees who may not have the motivation to get the job done well.

Often we are bogged down under deadlines, huge reports, and marketing pushes to really take a look at the bigger picture. We get used to the idea of working under pressure, and it’s common knowledge that stress and poor time management can lead to sometimes costly mistakes. Escaping from this mindset enables us to take a long view at how we delegate our tasks, and that actually, outsourcing is a vital tool to freeing us to concentrate on the core business.

Control

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How to Visually Represent Your Project Data and Choose a Report Type

How to Visually Represent Your Project Data and Choose a Report Type

Author(s):

Digital consultant, Academadvisor

Data can tell us so many stories – we get to learn from it and make conclusions that we otherwise wouldn’t. The key to getting the most out of data’s capability to tell stories is to share those stories. This is why scientists, business people, sociologists and so on like to show us charts and talk about what they learned.

No matter what kind of data you are dealing with – industry research, public data or proprietary data – the best way to tell its story is to visually represent it.

This is where most misunderstandings happen. People think that they can just throw in a few pie charts into their presentation and that it would make it good. But, the key to getting it right is really just understanding the process.

Why do you need a visual representation?

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The Moderating Business Architect: Lessons from the Field

The Moderating Business Architect: Lessons from the Field

Author(s):

Senior Director, Ameriprise Financial

The older you get and the longer you work, the more you start to see recurrences of major events from your corporate past. Scott Adams of Dilbert fame helped us all to realize that this happens in companies everywhere. In the corporate context, a pendulum swing is a metaphor for the dramatic swing from one strategy extreme to the other. Some days I feel like I am in an eternal time loop, cursed to spend my days seeing the same pendulum swinging decisions repeat themselves over and over.  This, however, is a great opportunity for business architects to demonstrate value.  Business architects are in a prime position to spot these as they materialize, call them out, and help the organization moderate the effects of oscillating positions to ensure consistent progress toward strategic goals.  Here are three examples. 

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Value Chain Map: the heart of good operating model work

Value Chain Map: the heart of good operating model work

Author(s):

Mr, Ashridge Executive Education

I have been teaching an executive course called  for four years and the tool that I consider to be most important to good operating model work is something I call a Value Chain Map.  For those of you who work on processes, a Value Chain Map is a high-level process map or value stream map: the term value chain coming from the strategy literature. I prefer the term value chain because it reminds me that we are trying to link operations to strategy. 

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Maximizing the Value of Your Product Backlog (Part One):  Gathering the full scope of requirements

Maximizing the Value of Your Product Backlog (Part One): Gathering the full scope of requirements

Author(s):

Managing Director, Both Hemispheres, LLC

The Product Backlog is the heart of defining any Agile solution.  The requirements that are identified in the Product Backlog drive the priorities that the Agile development team works on, they establish the scope of the delivered solution, and they ultimately determine the business value that the organization will receive from their Agile investment.  The challenge is that most Product Backlogs are based on input from selected stakeholders, rarely representing the full scope of requirements – and constraints – that need to be considered before priorities and business value can be accurately identified.

This is the first of two articles that provide you with techniques for maximizing the value of the requirements in your Product Backlog.  This article focuses on ensuring that you have considered the full scope of potential sources for identifying what the solution needs to deliver – and equally what it should notbe delivering.

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Mounting Pressure for Better Decisions

Mounting Pressure for Better Decisions

Author(s):

CEO, Fleuresque

We are in a perfect storm for making great decisions and nothing less. There are converging forces that put a premium on better decisions in that organizations are being asked for more in a changing world. At the same time the number of assists that are available to boost better decision making are also emerging quickly. What are these forces and boosts to increase an organization’s ability to make better at the minimum and great decisions at a maximum? The coming decision wars will be at the forefront of success going forward for organizations and individuals.

Forces Affecting Decisions:

Business Contexts Shifting Faster

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Meet the Author: Business Architecture – The Missing Link

Meet the Author: Business Architecture – The Missing Link

Speaker(s):

Editor & Founder, DBizInstitute.org, BPMInstitute.org & BAInstitute.org
President, ASATE Group
Vice-president, ASATE Group

History has shown that having a competitive advantage is critical to the success and long-term viability of all organizations. To create and sustain such an advantage, organizations must formulate a winning strategy, surpass competitors at implementing and executing it, and excel at continuously adapting it in response to internal and external events. Although numerous best practices have been adopted by organizations over the years to help them succeed in their strategic endeavors, 50 to 90% of strategic endeavors are still considered failures. That is why we have spent 5 years devising an innovative approach to help organizations address the causes of the difficulties they face during their strategic efforts.

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Featured Certificate: BPM Specialist

Everyone starts here.

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Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

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