Home / Resources

Resources

Discover a Wealth of BPM Knowledge and Expertise at BPMInstitute.org!

Welcome to BPMInstitute.org, the leading authority in Business Process Management (BPM) training and certification. For the past two decades, we have been at the forefront of BPM education, providing invaluable resources to professionals like you. Our extensive collection features thousands of articles, white papers, and webcasts, covering every aspect of BPM you can imagine. Whether you’re a seasoned practitioner or new to the field, our resources will empower you with the knowledge and insights needed to excel in the world of BPM. Explore our comprehensive library today and unlock the secrets to optimizing processes, driving innovation, and achieving operational excellence.
Content Management’s Role in BPM

Content Management’s Role in BPM

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In an effort to simplify their IT architectures and optimize systems company-wide, many businesses are standardizing on a single content- management platform for document management, Web-content management, imaging, intranet publishing, and E-mail management. Such a move requires that companies carefully consider the ways in which they organize information and how employees use documents.

read more
BPM Hits the Boardroom

BPM Hits the Boardroom

Speaker(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Round Table particpants asked William Ulrich their most pressing questions in this Round Table “BPM Hits The Boardroom”. Paul Harmon discusses “The Process Centric Company” and Bruce Silver discusses “BPM 2.0: Process without Programming”. The Round Table closed with Q&A from audience.

AGENDA & PARTICIPANTS

read more
Process Product Watch: An Independent Evaluation of Fuego 4.5

Process Product Watch: An Independent Evaluation of Fuego 4.5

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Process Product Watch (PPW), as the name implies, provides its members with the results of continuous proprietary research into new tools and products that support Process Management.

read more
Technology Focus Report on Enterprise Content Management

Technology Focus Report on Enterprise Content Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Content is the tangible form of an organization’s knowledge assets. Managing these assets is a complex challenge, especially when the assets are in different formats, affect multiple aspects of the business, and often physically reside in numerous locations.

read more
Technology Focus Report on Business Process Management

Technology Focus Report on Business Process Management

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

When it comes to choosing a BPM solution, it’s the core requirements for your organization and your deployment that matter

In an increasingly competitive environment, a company’s success depends on its ability to achieve efficiencies through effective management of its processes.

read more
Requirements for Effective BPM – An Independent White Paper on the BPM Infrastructure

Requirements for Effective BPM – An Independent White Paper on the BPM Infrastructure

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

For many years there has been talk an enabler of business; how the technology infrastructure that is in place has to work towards the strategic aims of the business. The reality of IT and business is vastly different. The disparity between technology and business has been so great that no allencompassing solution has been available. Within certain defined areas, technology has helped reduce costs, although some might argue that the costbase has simply been shifted, but technology as a total enabler has still fallen far short of expectations.

read more
Delphi Group 2003 BPM Market Milestone Report

Delphi Group 2003 BPM Market Milestone Report

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Today’s IT challenges are defined as much by what is in place already as by what might be missing. We have lived through the “killer app” era, having spent the last two decades building islands of automation with packaged software. But the legacy left by these systems is an integration problem that today consumes the lion’s share most IT budgets.

read more
Enterprise Architecture and Disaster Recovery Planning On the way to an effective Business Continuity Planning Philosophy

Enterprise Architecture and Disaster Recovery Planning On the way to an effective Business Continuity Planning Philosophy

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Enterprise architecture (EA) and IT Disaster Recovery Planning (DRP) are seldom combined in the same sentence much less integrated activities within a company. In this paper, a case will be made for the integration of these two critical business activities as well as promoting a unique business recovery planning philosophy. This paper outlines a logical approach to understanding a company as a system comprised of processes and tasks and then extends this to an approach to creating a comprehensive enterprise architecture.

read more
BPM Strategies Magazine Supplement

BPM Strategies Magazine Supplement

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This publication will serve as the voice of the BPM Community and is designed specifically for business and IT leaders charged with leading their organization’s process innovation efforts. Additionally, BPM Strategies will facilitate the development of an accepted Business Process vocabulary to be utilized by organizations at large.

read more
Upside Research

Upside Research

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Hosted applications are nothing new. Application Service Providers (ASPs) made their meteoric rise (and crashing fall) in the late 1990s, as an offshoot of the Internet Boom. The premise was to provide enterprises with the full features and functionalities of applications such as customer relationship management, sales force automation, and supply chain, without the overhead of having to install, manage, and upgrade the solutions.

read more
Web Enabling Self-Service Business Processes

Web Enabling Self-Service Business Processes

Contributed by:

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Every one of us can recount stories of projects that dropped into a black hole or got caught in red tape. How we submitted an application that fell through the cracks. How cross functional projects were not completed well or on time. How, after repeated phone calls, we were asked once again to state the original problem.

These stories relate to people-intensive processes—processes that involve subjective decision-making, human coordination, unanticipated exceptions and are integral to virtually every organization.

read more
Extracting Business Rules from Legacy Systems

Extracting Business Rules from Legacy Systems

Author(s):

President, TSG, Inc.

You are in charge of retooling business processes for customer services. Your analysis found that several regional service centers can use a common set of standardized, streamlined business processes to improve customer service and reduce business expenditures. Unfortunately, each business unit relies on unique, back-end applications that perform similar, yet conflicting and redundant functions. This could undermine the entire initiative.

read more
Revisiting the Process-Centric Company

Revisiting the Process-Centric Company

Author(s):

Editorial Director and current Faculty Member, BPMInstitute.org

BPMInstitute’s State of Business Process Management study, released 8/2/2004, shows that companies are, indeed, seeking to transform themselves into process-centric organizations and consider this transformation to be critical to the company’s future success. Responding enterprises agreed that effectively architecting and managing a process-driven enterprise requires strategic planning of business goals, identification of mission-critical business processes and specification of desired process improvement outcomes

read more

Extending CRM with Hosted BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

A few years ago, when I was heading up the telecommunications industry group for a Fortune 500 software company, we had a saying, “There’s no such thing as a standard price quote.” Virtually every deal called for special pricing relative to the particular needs of the customer, whether scope of deployment, customization or a host of other factors. So rather than closing business based on pre-set pricing guidelines, the salespeople had to literally walk every deal through a fairly onerous approvals routine, involving lots of phone calls, emails, faxes and spreadsheets.

read more
The Importance of a Business Process Organization (BPO)

The Importance of a Business Process Organization (BPO)

Author(s):

Editorial Director and current Faculty Member, BPMInstitute.org

Attendees at the 2004 Business Process Management conferences held in Chicago and San Francisco indicated their company’s desire to transform themselves into process-centric organizations and considered this transformation to be critical to the company’s future success.

read more

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.