Lombardi Software is a private company focused exclusively on Business Process Management software. Lombardi designs, sells, and supports process improvement solutions for organizations in industries ranging from financial services to manufacturing to energy and telecommunications. Based in Austin, Texas, the company was founded in 1998, and has approximately 190 employees.
Lombardi’s BPMS, called Teamworks, is best known for human-centric processes that change dynamically based on business factors, such as dispute resolution, product returns, tax reconciliation, loan origination, or supply chain management. Lombardi describes Teamworks as focused on “operational processes,” meaning complex flows spanning organizational and system boundaries, characterized by four distinct attributes:
- Processes with impact on overall business performance, such as inventory, DSO, cycle- time, customer retention – strategic business processes affecting the bottom line
- Processes subject to continual change
- Processes requiring monitoring and management of exceptional events
- Processes requiring real-time visibility and optimization of system and user performance
Lombardi is a strong advocate of a new rapid iterative BPM implementation style based on business-IT collaboration via a shared process model. The company has taken a leading role in driving development of the BPMN standard in the Object Management Group, as well as its associated BPDM metamodel and other related standards.
