This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization’s business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.
The Power of Case-Based Modeling: Why CMMN is Essential for Dynamic Workflows in BPM+
The Power of Case-Based Modeling: Why CMMN is Essential for Dynamic Workflows in BPM+ In the world of Business Process Management (BPM), there’s often a misconception that all workflows can be strictly defined and mapped in advance. While this may be true for...