Start by asking these questions: Do you have big skills gaps with your people? Do you have a plan to close those skills gaps? How does your internal staff deliver value? Are the skills that you’re trying to develop lead directly to business value? From the business perspective, what has changed and do we need to adjust our approach? Identify the pain points in an organization. Target what the gaps are, formulate a plan to close them. If you do have a L&D program, offer learning opportunities that your employees want to take part in.
Beyond the Basics
How to Deepen Your BPM Expertise: Once you’ve laid a solid foundation in Business Process Management (BPM—mapping workflows, analyzing inefficiencies, and optimizing day-to-day operations—the question becomes: “How do I take my knowledge to the next level?” At the...
