Individuals aren’t great at identifying their shortcomings. One way to identify skills gaps is setting goals and then determining whether or not we’re hitting those goals/objectives. This can then be evaluated with a manager. It’s also important to create a culture of learning, equity, and inclusivity. Approach skills gaps through a self-assessment at the organizational level, department level, and the individual level. Organizations need to create a safe environment for employees to be honest with their self-assessments and skills gap.
The Process Professional’s AI Advantage
AI can generate answers quickly. But in process work, the advantage rarely belongs to the person who gets the fastest answer. It belongs to the person who knows what to ask. That is one reason process professionals are well positioned to use AI effectively. Their work...


















