“Gravitating towards business architecture has really been like a natural evolution. I quickly realized that analyzing and distilling the customers’ requirements was a lot more interesting than coding the spec. And then, moreover, understanding the “why” behind the requirements and the needs that drove the requirements was even more interesting.”
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....


















