Enterprises need to understand the transformative potential of Intelligent Automation and create a pragmatic roadmap for Automation best practices. Intelligent Automation is a significant milestone in the evolution of Business Process Management. Process Mining can be followed with Intelligent Automation through software robots and process automation. Intelligent Automation can reduce the most mundane tasks and is undoubtedly being used for this purpose. More surprisingly, it is even being used for some not-so-mundane cognitive tasks. Intelligent Automation is a mega-trend: due to digitization and intelligent Automation, one-third of workers will need to learn new skills by 2030.
The Process Professional’s AI Advantage
AI can generate answers quickly. But in process work, the advantage rarely belongs to the person who gets the fastest answer. It belongs to the person who knows what to ask. That is one reason process professionals are well positioned to use AI effectively. Their work...


















