Enterprises need to understand the transformative potential of Intelligent Automation and create a pragmatic roadmap for Automation best practices. Intelligent Automation is a significant milestone in the evolution of Business Process Management. Process Mining can be followed with Intelligent Automation through software robots and process automation. Intelligent Automation can reduce the most mundane tasks and is undoubtedly being used for this purpose. More surprisingly, it is even being used for some not-so-mundane cognitive tasks. Intelligent Automation is a mega-trend: due to digitization and intelligent Automation, one-third of workers will need to learn new skills by 2030.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...


















