Many organizations are seeing revenue and profits slip through their fingers because of the operational gaps between departments. As customers, partners, employees or suppliers move through your business operations, new “socially aware” tools can prevent them from getting trapped in complex processes, or finding themselves on the receiving end of inadequate customer service. Otherwise, a lack of synchronization of business operations can negate many of the key benefits derived from applying Business Process Management, Business Rules Management, Event Processing or other solutions that promise operational efficiency and effectiveness.

Many organizations are seeing revenue and profits slip through their fingers because of the operational gaps between departments. As customers, partners, employees or suppliers move through your business operations, new “socially aware” tools can prevent them from getting trapped in complex processes, or finding themselves on the receiving end of inadequate customer service. Otherwise, a lack of synchronization of business operations can negate many of the key benefits derived from applying Business Process Management, Business Rules Management, Event Processing or other solutions that promise operational efficiency and effectiveness.

BPM is more important today than ever before. Only the most agile enterprise stands a chance in today’s constantly-changing business environment. Many are struggling, even more are falling behind. Janelle Hill shares Gartner’s perspective on the top BPM trends and opportunities for 2013.

Janelle will also share’s the results of a Gartner survey in which chief-level executives identified the approaches they are using to achieve their business objectives.

Learn how leading BPM teams are:

Best Practices With Oracle Process Accelerators

How can organizations reach BPM “process excellence” faster, thus delivering consistent value with BPM? One of the current trends includes adopting “process templates”. Oracle Process Accelerators are pre-built business process solutions that can be deployed as-is, or extended to meet customer-specific requirements. Generic templates or frameworks are important, however not enough to really affect an organization’s productivity with BPM. This webcast presents an “under the hood” view of Process Accelerator best practices and patterns that can serve as blueprints for organizations striving to reach maturity in their process-driven solutions.

Learn the Habits that drive process-improvement success, from project delivery and growing team competency to scaling BPM across the enterprise. These are proven techniques that will help you get started implementing successful BPM projects throughout your organization. Process improvement is about achieving better business outcomes. Technology is providing powerful capabilities that organizations are using now to quickly and continuously improve customer-facing and back-end operations. The challenge, of course, is that there is no one-size-fits-all solution.

Presenter Bios

Bill Hahn, BPM Solution Architect, IBM 
Bill Hahn is an IBM Sr. Consulting BPM Solution Architect, Open Group Master Certified ITS and Development Tools Evangelist.  In 20+ years at IBM he has worked in the development labs, consulting services and technical sales. Bill is currently based in Chicago.

Companies worldwide have for generations sought to better manage their key business processes to improve efficiency, insight into their impact, and to achieve greater business flexibility. The introduction of new technology consistently provides new ways to achieve these benefits yet each new technology also imposes constraints, or barriers, in the path of success. In addition the natural resistance to human and organizational change in the enterprise is a deterrent process optimization.

This workshop will address the challenges to BPM success and provide best practices, demonstrations, and case studies to highlight business challenges, processes, and results. This workshop will also include a look at the latest process management technology from Oracle that has been designed to simplify achieving process management success

Companies worldwide have for generations sought to better manage the processes that are key to their constituencies and business by managing them to improve efficiency, insight into their impact, and how to use them to achieve greater flexibility. Over the years the introduction of new technology provides new ways to achieve these benefits yet each new technology also imposes a barrier in the path of success. In addition, change management and human and organizational change is a naturally resistant force that can stand in the way of success.

This workshop will address companies’ challenges to BPM success and provide best practices, demonstrations, and case studies to highlight processes, results, and challenges addressed. This workshop will also include a look at the latest process management technology from Oracle that has been designed to simplify achieving process management success.

Presenter Bios